IS Support Engineer
Posted 1 week ago by Hays on Linkedin
£32,000 Per year
Undetermined
Hybrid
Belfast, Northern Ireland, United Kingdom
Summary: The IS Support Engineer role at a well-established FMCG company in Belfast involves ensuring the smooth operation of end-user experiences and desktop environments across multiple locations in the UK and Ireland. The position requires providing remote support, managing hardware and software, and enhancing support capabilities. Candidates should possess experience in IS technologies and strong troubleshooting skills. The role offers competitive salary and opportunities for professional development.
Key Responsibilities:
- Providing prompt and efficient remote support, with occasional travel to remote sites.
- Managing and maintaining hardware and software, including deployment, patching, and updates.
- Supporting user account management and authorisations.
- Diagnosing and resolving computer and application faults.
- Ensuring high availability and uptime of desktop/laptop systems.
- Developing processes and tools to enhance support capabilities.
Key Skills:
- Experience in IS technologies, including Windows Desktop OS, Microsoft 365, and common applications.
- Knowledge of server technologies, such as Active Directory, DNS, DHCP, and virtual servers.
- Strong troubleshooting and analytical skills.
- Excellent communication skills, both verbal and written.
- The ability to prioritise tasks and manage stressful situations effectively.
- A proactive approach to problem-solving and ownership of responsibilities.
- A full driving licence.
Salary (Rate): £32,000.00
City: Belfast
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other