Internal Communications Manager (12 Months - FTC)
Posted 1 week ago by Greater Anglia
Negotiable
Undetermined
Undetermined
London, England, United Kingdom
Summary: The Internal Communications Manager role at Greater Anglia is a 12-month fixed-term contract focused on leading internal communications activities during a maternity cover period. The position requires a candidate with significant experience in internal communications to produce high-quality content and manage various communication channels. The successful applicant will collaborate with leadership to effectively communicate changes within the industry and enhance employee engagement. This role is integral to fostering a positive workplace culture and supporting the company's strategic objectives.
Key Responsibilities:
- Lead on producing and delivering multi-channel content for Greater Anglia colleagues (magazine, video, photography, digital, print, weekly email newsletter).
- Project manage the quarterly colleague magazine, including creating content, assigning tasks to Comms Officers, proofing, editing, working with the designer and the print house.
- Work collaboratively with the Senior Media PR and Communications Manager on communications plans for large projects.
- Lead on internal only communications plans including working with agencies to produce internal design assets including posters, leaflets and banners.
- Produce content for weekly and monthly leadership communications and lead on business priorities including performance, culture, equity, diversity and inclusion, people experience and industrial relations.
- Develop and execute colleague events including an annual awards ceremony, conference and listening forum.
- Deliver timely, relevant and clear updates on industry change with leaders.
- Participate in the delivery of the out of hours press on call service as part of a 24/7 weekly roster shared equally between the team.
Key Skills:
- A proven record of working in an internal communications role.
- Effective written, verbal, and storytelling skills with close attention to detail.
- Proficient in tailoring content to engage a wide range of target audiences.
- Highly capable with technology and working with multiple systems including Microsoft Office, especially SharePoint.
- Ability to manage time effectively and independently carry out a range of tasks.
- Interpersonal skills with a friendly, approachable attitude and team spirit.
- Assertive and professional with the ability to work with colleagues at all levels.
- Calm under pressure, adaptable, and solutions-oriented with effective problem-solving skills.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Application Deadline: 12 December 2025
Department: HQ
Location: One Stratford Place
Description
Internal Communications Manager – 12-months FTC
Role details
Candidates must be 18 years of age or older
Candidates will need five years minimum experience working in a communications related role
Candidates must have experience working in Internal Communications specifically
Candidates must live within a commutable distance from Norwich, Colchester, Cambridge, Stratford (London) or Stansted and willing to regularly travel within East Anglia and London for the role
Kickstart Your Career with Greater Anglia!
Are you looking to progress your career in a dynamic and supportive environment? Greater Anglia, one of the UK’s best performing train operators, running services to/from London Liverpool Street and across the East of England, is offering an exciting opportunity to join our Corporate Affairs team. With our new, state-of-the-art, environmentally friendly trains, now is the perfect time to join us as we raise rail’s profile, encourage more people to travel by train, enhance customer experience standards, maximise rail’s positive contribution to society, and ensure Greater Anglia is a great place to work for our colleagues.
Join our team as a Internal Communications Manager. Please note that this is a 12 month Fixed Term Contract.
About the role
We are seeking an experienced Internal Communications Manager to join the high-performing Corporate Affairs team at Greater Anglia. The role will cover the existing Internal Communications Manager for 12-months as maternity cover. The successful candidate will have existing experience working in Internal Communications. The role will act as the lead for all internal communications activities, events and channels. As someone with strong writing, project management and multi-tasking skills, the role will involve producing and delivering high quality content (in multi-channel formats), events and initiatives for GA colleagues. The successful candidate will work with the leadership team on communicating with colleagues through a period of industry change. The closing date for all completed applications is on 12 December. *Please note vacancies can close earlier due to high influx of candidate applications*
At Greater Anglia we are proud of the work that we do. We’re investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.
Join us and experience :
Inclusivity & respect : be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.
Community & teamwork : Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.
Pride & progress : Contribute to meaningful change and a sustainable future, with continuous improvement is the norm.
Ready to bring your GA game? If you would like to have an informal conversation about the role, please contact karen.mccann@greateranglia.co.uk
Key Responsibilities
Key responsibilities:
- Lead on producing and delivering multi-channel content for Greater Anglia colleagues (magazine, video, photography, digital, print, weekly email newsletter).
- Project manage the quarterly colleague magazine, including creating content, assigning tasks to Comms Officers, proofing, editing, working with the designer and the print house.
- Working collaboratively with the Senior Media PR and Communications Manager on communications plans for large projects.
- Leading on internal only communications plans including working with agencies to produce internal design assets including posters, leaflets and banners.
- Take the lead role in producing content for weekly and monthly leadership communications as well as leading on business priorities including performance, culture, equity, diversity and inclusion, people experience and industrial relations, working closely with the Head of Corporate Affairs.
- Play an integral role in developing and executing colleague events including an annual awards ceremony, conference and listening forum.
- Work with leaders on delivering timely, relevant and clear updates on industry change.
- Playing a key role, with all other Corporate Affairs colleagues, in the delivery of the out of hours press on call service (as part of a 24/7 weekly roster that is shared equally between the team).
Skills, Knowledge & Expertise
We’re Looking For Candidates Who:
- A proven record of working in an internal communications role
- Effective written, verbal, and storytelling skills with close attention to detail.
- Proficient in tailoring content, reaching and driving positive engagement with a wide range of target audiences, both internally and externally.
- Highly capable with technology and working with multiple systems including Microsoft Office, especially SharePoint.
- The ability to manage time effectively and independently carry out a range of tasks to help plan, develop and implement communications activity.
- Interpersonal skills, with a friendly, approachable and positive attitude, team spirit, and ability to foster a collaborative work environment.
- Assertive and professional with the ability to work with colleagues from the frontline all the way to director level.
- Calm under pressure, adaptable, and solutions-oriented, with effective problem-solving skills and integrity in handling diverse situations.
Job Benefits
What’s in it for you?
- Travel discounts : enjoy free travel on Greater Anglia and 75% off with other train operators, plus discounts for eligible family members too!
- Exclusive discounts : access the GA Hapi App for deals on shopping, dining, and fun days out.
- Vouchers for loved ones : get 12 annual discount vouchers for family and friends to enjoy.
- Wellbeing support: 24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.
- Save while you spend : cycle to work and tech purchase schemes once you pass probation.