Summary: The HR Operations Lead will support the Global Head of HR Operations by managing a UK People Services team of four, ensuring efficient delivery of HR processes and compliance with policies. This role involves overseeing daily operations, enhancing transactional efficiency, and leading projects to improve team performance. The position is based in either Southampton or London, requiring two days a week in the office, and is initially offered as a six-month contract. The ideal candidate will have experience in HR operations and team management within a complex environment.

Key Responsibilities:

• Oversee the UK People Services team, fostering a unified approach.
• Ensure smooth delivery of employee lifecycle processes.
• Provide leadership, coaching, and performance management for the team.
• Manage work plans, process improvements, and quality assurance.
• Collaborate with HR teams to enhance transaction efficiency.
• Oversee daily HR operations, ensuring compliance with policies.
• Maintain governance on employee services, including DBS and visa checks.
• Optimize transactional processes for efficiency and accuracy.
• Implement quality checks and maintain strong customer relationships.
• Manage third-party contracts for cost-effective HR services.
• Prepare reports and ensure data accuracy in HR systems.
• Develop and enforce HR policies in line with legal requirements.
• Ensure GDPR compliance in data handling.
• Lead projects to improve team operations.
• Support cross-functional collaboration and adapt to evolving HR needs.

Key Skills:

• Experience managing a small team.
• Experience in HR Operations – Compliance, Onboarding, Offboarding, Employment Law, HR Policies and Administration.
• Experience in a large, complex environment.
• Experience in sponsorships/visas is a bonus.
• Shared Service experience is ideal.

Salary (Rate): 55000

City: Southampton

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: Mid-Level

Industry: HR