Interim Head of Care
Posted Today by Keystone Management Solutions
£420 Per day
Outside
Undetermined
Birmingham, West Midlands (County)
Summary: The Interim Head of Operations will spearhead a significant operational transformation across a portfolio of elderly care services, focusing on performance stabilization, occupancy improvement, and the execution of a pre-approved transformation plan. This role requires strong operational leadership and collaboration with Regional Managers to ensure successful implementation and organizational change. The position demands hands-on involvement to maintain service quality and drive measurable improvements in various operational metrics.
Key Responsibilities:
- Act as a hands-on operator, stepping in where needed to maintain service quality.
- Support and guide managers to embed improved standards and practices.
- Direct daily operational oversight across multiple services.
- Lead delivery of the existing transformation plan in partnership with Regional Managers.
- Consult with teams to ensure buy-in and smooth implementation.
- Drive measurable improvements in occupancy, service performance, and financial efficiency.
- Manage restructure processes.
- Ensure the workforce is supported and aligned with new ways of working.
- Provide regular progress updates with risks and mitigations.
- Prepare executive-level summaries.
- Work closely with leadership to maintain alignment on priorities.
Key Skills:
- Senior operational leadership within elderly residential or nursing care.
- Demonstrated success in turnaround or transformation programmes.
- Multi-site leadership experience with geographically dispersed teams.
- Experience delivering restructures and business improvements.
- Hands-on operator who drives results.
- Strong decision-maker and communicator.
- Excellent consultation and influencing skills.
- Strong analysis and reporting abilities.
- Comfortable with national travel.
Salary (Rate): £420/day
City: Birmingham
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: outside IR35
Seniority Level: Senior
Industry: Other
We are seeking an experienced Interim Head of Operations to lead and deliver a significant operational transformation across a portfolio of elderly care services. The role covers a number of elderly residential and nursing homes, with a focus on stabilising performance, improving occupancy, and ensuring delivery of a fully costed transformation plan already in place.
Key Objectives:
- Execute and implement a pre-approved, fully costed transformation action plan.
- Improve performance across occupancy, operational efficiency, and financial outcomes.
- Provide strong, visible operational leadership across the portfolio.
- Work collaboratively with the Regional Managers to drive delivery.
- Lead organisational change, including restructure processes.
Key Responsibilities:
- Act as a hands-on operator, stepping in where needed to maintain service quality.
- Support and guide managers to embed improved standards and practices.
- Direct daily operational oversight across multiple services.
- Operational Leadership
- Transformation & Performance Improvement:
- Lead delivery of the existing transformation plan in partnership with Regional Managers.
- Consult with teams to ensure buy-in and smooth implementation.
- Drive measurable improvements in occupancy, service performance, and financial efficiency.
- Change Management:
- Manage restructure processes.
- Ensure the workforce is supported and aligned with new ways of working.
- Reporting & Senior Stakeholder Management:
- Provide regular progress updates with risks and mitigations.
- Prepare executive-level summaries.
- Work closely with leadership to maintain alignment on priorities.
Essential Experience:
- Senior operational leadership within elderly residential or nursing care.
- Demonstrated success in turnaround or transformation programmes.
- Multi-site leadership experience with geographically dispersed teams.
- Experience delivering restructures and business improvements.
Skills & Attributes:
- Hands-on operator who drives results.
- Strong decision-maker and communicator.
- Excellent consultation and influencing skills.
- Strong analysis and reporting abilities.
- Comfortable with national travel.