Summary: The Interim Director of Membership and Marketing will lead the growth and transformation of techUK's membership community, focusing on enhancing member engagement and brand development. This role requires a visionary leader with experience in customer engagement and marketing within membership organizations or subscription businesses. The successful candidate will oversee the implementation of transformation projects aimed at delivering personalized, data-driven experiences for members. Reporting directly to the CEO, this position is pivotal in shaping the future of techUK and ensuring its long-term success.

Key Responsibilities:

• Spearhead business transformation initiatives to scale operations efficiently, leveraging digital tools and data-driven insights
• Oversee techUK's membership growth strategy to expand engagement, retention, and value delivery
• Ensure processes and systems (such as business reporting via the CRM) support the delivery of membership and marketing excellence
• Lead the marketing function, ensuring we are crafting compelling campaigns and content strategies that elevate techUK's brand, attract and retain our members
• Oversee multi-channel communications, ensuring alignment with strategic goals and audience needs
• Support the marketing activities for TechSkills to help drive growth of the organisation and brand awareness
• Work with the team to identify and cultivate partnerships and collaborations to enhance techUK's influence and service offering
• Lead and develop a high-performing well-established team instilling a culture of innovation and excellence
• Deliver monthly reporting on membership and marketing performance to the programme teams and senior leadership teams
• Present board papers for the Membership, Finance and Performance and Main Board

Key Skills:

• Transformation Project Leadership
• Critical Thinking
• Leadership & Team Development
• Business Acumen
• Data-Driven Decision-Making
• Stakeholder Management
• Innovation & Agility
• Experience driving business transformation and scalable growth strategies at a senior level
• Proven track record in subscription growth, engagement, and retention within a tech business or similar organization
• Expertise in digital marketing, brand strategy, and multi-channel campaigns

Salary (Rate): 100000

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: fixed-term

Seniority Level: Senior

Industry: Other