Interim Credit Control Team Lead

Detailed Description From Employer:

Your New CompanyYou will be joining a well-established and highly reputable professional services organisation with a strong UK presence and a collaborative, customer-focused culture. Operating within a regulated environment, the business is known for its commitment to service excellence and continuous improvement.Due to a period of change and increased workload, the organisation is seeking an experienced Credit Control Team Leader on an interim basis to support the receivables function and drive short-term performance improvements.
Your New RoleAs Interim Credit Control Team Leader, you will take ownership of the day-to-day management of the credit control function, providing immediate leadership and stability to the team.This is a hands-on role, requiring you to quickly assess current processes, support collections activity, and lead the team to deliver improved cash flow outcomes over the contract period.Key responsibilities will include:

• Leading and supporting a team of credit controllers, ensuring productivity and engagement from day one
• Reviewing aged debt and implementing effective short-term collection strategies
• Managing escalations and working on complex or high-value accounts
• Allocating workloads and setting clear daily and weekly priorities
• Identifying quick wins within existing processes to improve efficiency and cash collection
• Working closely with internal stakeholders to resolve invoice queries and remove barriers to payment
• Providing regular updates on debtor performance and team activity to senior management
• Supporting any ongoing process improvements or system changes

This role requires someone who can quickly embed themselves into the team, add value immediately, and operate both strategically and operationally.
What You'll Need to SucceedTo be successful in this interim role, you will be an experienced credit control professional with a proven track record of leading teams in fast-paced environments.You will ideally have:

• Previous experience as a Credit Control Team Leader or in a senior supervisory credit role
• Experience working in interim or contract positions with the ability to hit the ground running
• Strong knowledge of credit control processes, collections strategy, and debtor management
• Demonstrable experience managing or motivating teams through busy or challenging periods
• A hands-on approach, with willingness to support day-to-day collections where required
• Excellent stakeholder management and communication skills
• Strong problem-solving ability, with a focus on delivering immediate improvements
• Confidence using finance systems and Excel for reporting and analysis

What you need to do now
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