Interim Audit & Quality Project Lead
Posted 1 day ago by Age UK North Tyneside
Negotiable
Undetermined
Hybrid
North Shields, England, United Kingdom
Summary: Age UK North Tyneside Group is looking for an experienced consultant to lead internal audits across its organization, focusing on CQC-regulated care and housing services. The role involves designing a risk-based audit program, providing assurance, and developing a sustainable Quality Assurance and Internal Audit Framework. The position is hybrid, requiring 2-3 days of work per week on a consultancy basis for a fixed term of 6 to 9 months.
Key Responsibilities:
- Design and deliver a risk-based internal audit programme
- Undertake audits across care, housing, HR/people and operational controls
- Produce concise reports with clear, actionable recommendations
- Establish processes for tracking actions and improvements
- Map regulatory requirements (CQC, RSH) and internal processes
- Identify gaps, risks and duplication
- Provide an initial assurance position to the Executive Team
- Develop practical audit templates, reporting formats and tools
- Support use of digital compliance systems within audit activity
- Review SOPs, quality processes, incidents and documentation
- Identify opportunities to improve consistency, reduce duplication and strengthen controls
- Support development of a longer-term Quality Assurance & Internal Audit Framework
- Establish audit schedules, reporting structures and compliance oversight
- Work with service managers and operational teams to deliver audits
- Provide clear updates and insights to the Executive Team
Key Skills:
- Experience in internal audit, quality assurance or compliance within relevant sectors
- Strong knowledge of CQC and RSH standards
- Proven audit delivery experience
- Strong analytical and communication skills
- Experience with recognised quality standards (e.g. ISO9001, CHAS)
- Experience developing audit or quality frameworks
- Knowledge of the voluntary or community sector
Salary (Rate): undetermined
City: North Shields
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Age UK North Tyneside Group is seeking an experienced consultant to lead a programme of internal audits across the organisation, including CQC-regulated care and housing services. The role will focus on delivering audits across key risk areas, providing assurance and identifying improvements, before supporting the development of a sustainable Quality Assurance and Internal Audit Framework.
Details:
- Location: Hybrid / Head Office (North Tyneside)
- Contract: Fixed Term – 6 to 9 Months (Flexible)
- Days: 2–3 Days per Week (Consultancy Basis – Negotiable)
- Rate: Competitive Day Rate
Key Responsibilities
- Design and deliver a risk-based internal audit programme
- Undertake audits across care, housing, HR/people and operational controls
- Produce concise reports with clear, actionable recommendations
- Establish processes for tracking actions and improvements
- Compliance Assurance and Baseline
- Map regulatory requirements (CQC, RSH) and internal processes
- Identify gaps, risks and duplication
- Provide an initial assurance position to the Executive Team
- Tools and Audit Infrastructure
- Develop practical audit templates, reporting formats and tools
- Support use of digital compliance systems within audit activity
- Process and Efficiency Review
- Review SOPs, quality processes, incidents and documentation
- Identify opportunities to improve consistency, reduce duplication and strengthen controls
- Future Framework Development (Secondary Phase)
- Support development of a longer-term Quality Assurance & Internal Audit Framework
- Establish audit schedules, reporting structures and compliance oversight
- Stakeholder Engagement & Reporting
- Work with service managers and operational teams to deliver audits
- Provide clear updates and insights to the Executive Team
Key Deliverables
- Delivery of the internal audit programme and priority audits
- Clear audit reports with actionable recommendations
- Baseline position on compliance and assurance
- Practical tools and frameworks to support ongoing improvement
Requirements
Essential:
- Experience in internal audit, quality assurance or compliance within relevant sectors
- Strong knowledge of CQC and RSH standards
- Proven audit delivery experience
- Strong analytical and communication skills
Desirable
- Experience with recognised quality standards (e.g. ISO9001, CHAS)
- Experience developing audit or quality frameworks
- Knowledge of the voluntary or community sector