Interim Applications & Customer Platforms Operations Manager
Posted Today by Spencer Clarke Group
Negotiable
Inside
Hybrid
City of London, London
Summary: My client in Greater London is seeking an Applications & Customer Platforms Operations Manager for a contract role. This position involves hands-on operational management, focusing on service stability, team performance, and the delivery of operational activities across various platforms. The role requires extensive experience in managing IT operational support teams and local authority experience is essential.
Key Responsibilities:
- Provide day-to-day management of the Business Applications & Customer Platforms team
- Allocate, prioritise and monitor workloads across applications, web platforms and systems analysis activities
- Monitor operational delivery, ensuring incidents, requests, changes and service tasks are completed within agreed timescales and service levels
- Maintain accurate records of service activity, performance and outstanding actions
Key Skills:
- Extensive experience in a similar role
- Significant experience managing IT operational support teams, business applications teams or customer platform services
- Strong people management experience, including attendance management, performance management and workload planning
- Local Authority experience is essential
Salary (Rate): £440 per day
City: Greater London
Country: United Kingdom
Working Arrangements: Hybrid
IR35 Status: Inside IR35
Seniority Level: Mid-Level
Industry: IT
My client in the Greater London are looking to appoint a talented Applications & Customer Platforms Operations Manager on a Contract basis.
This is a hands-on operational management role focused on maintaining service stability, ensuring effective team performance, managing workloads and overseeing the delivery of operational activities across business applications, customer platforms and systems support functions.
What's on offer:
- Salary: £440 per day, Inside IR35
*negotiable based on experience
*please submit your CV with the rate you require
- Hybrid working
- Contract type: Contract
- Monday - Friday
About the role:
Based in Greater London (Hybrid):
- Provide day-to-day management of the Business Applications & Customer Platforms team
- Allocate, prioritise and monitor workloads across applications, web platforms and systems analysis activities
- Monitor operational delivery, ensuring incidents, requests, changes and service tasks are completed within agreed timescales and service levels
- Maintain accurate records of service activity, performance and outstanding actions
About you:
You will have the following experiences:
- Extensive experience in a similar role
- Significant experience managing IT operational support teams, business applications teams or customer platform services
- Strong people management experience, including attendance management, performance management and workload planning
- Local Authority experience is essential
How to apply
- Once your CV is received, if you are successful you will be contacted.
- Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion.
About Spencer Clarke Group
Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way.
When you join us, you will receive:
- Access to a wide range of temporary and permanent opportunities
- Free DBS checks
- Post Placement Aftercare
- Loyalty reward scheme and regular competitions for our agency professionals
INDSCGMM