Key Responsibilities
- Manage a portfolio of customer accounts and proactively chase outstanding invoices.
- Investigate and resolve payment queries, disputes and account discrepancies.
- Build strong relationships with customers and internal teams including Sales, Billing and Finance.
- Coordinate invoice adjustments, billing amendments and customer revisions.
- Maintain accurate records of customer communications and outstanding balances.
- Support cash application and wider Accounts Receivable activities.
- Work closely with the offshore AR team to ensure accurate and timely processing.
- Use Workday to monitor and maintain customer accounts.
About You
- Previous experience in Credit Control, Accounts Receivable or Order-to-Cash.
- Confident communicating with customers and internal stakeholders.
- Strong attention to detail and problem-solving skills.
- Organised, proactive and comfortable managing multiple accounts.
- Experience with an ERP/finance system; Workday experience is desirable.
This is a fantastic opportunity to join a high-profile organisation and play a key role in achieving cash collection and working capital targets.