Summary: The Interaction Designer role is a 6-month contract position based in London, requiring an experienced professional to lead a design team within Experience Design. The successful candidate will shape the experience strategy, engage with stakeholders, and mentor team members while ensuring alignment with business goals. This hybrid role involves working on-site two days a week and requires strong leadership and negotiation skills. The position offers a competitive day rate or salary for suitable candidates.

Key Responsibilities:

• Shape and implement the experience strategy for the product area.
• Understand customer needs, pain points, and expectations.
• Align goals and challenges with business and engineering priorities.
• Collaborate with service designers to influence and develop the roadmap and overall product strategy.
• Engage with leadership to understand objectives and identify opportunities for good customer outcomes.
• Provide leadership to a team of multi-disciplinary designers to support decision-making, delivery, and team culture.
• Foster a growth culture and build capabilities through the formal development and mentoring of team members.

Key Skills:

• Extensive and demonstrable experience in User Experience design/Interaction Design.
• Experience in leading teams.
• Strong stakeholder negotiation skills.
• A strong strategic vision that aligns well with the overall business strategy.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: IT