An exciting opportunity with a leading luxury retail brand in London is looking for an Insights & Analytics Manager to join their team on a fixed-term contract.
- Based in London
- Hybrid working, 2-3 days a week in the office
- 6-12 months initially
- Start date: ASAP
- Up to £65,000 salary pro rata
The Job: As the Insights & Analytics Manager, your responsibilities will include:
- Delivering actionable customer, trading and commercial insights to support strategic decision-making
- Analysing retail, ecommerce and customer data to identify trends, opportunities and areas for growth
- Developing and maintaining dashboards and reporting solutions for senior stakeholders
- Supporting Commercial, Marketing and Ecommerce teams with data-driven recommendations
- Monitoring business performance across key customer and commercial metrics
- Conducting ad hoc analysis to understand customer behaviour, campaign effectiveness and trading performance
- Presenting insights and recommendations clearly to both technical and non-technical audiences
- Driving improvements across reporting processes, analytics capability and data quality
You
Strong experience within Retail, Ecommerce, Luxury Retail or another consumer-facing business
Previous experience in Insights, Customer Analytics, Commercial Analytics or Business Intelligence roles
Strong understanding of customer behaviour, trading performance and commercial reporting
Excellent stakeholder management skills and experience presenting to senior leadership teams
Advanced Excel and SQL skills
Experience using Power BI, Tableau, Qlik or similar BI and visualisation tools
Proven ability to translate complex data into clear commercial recommendations
Able to work autonomously and quickly add value within a fast-paced environment