Infrastructure Support Analyst I

Infrastructure Support Analyst I

Posted 1 week ago by 1752906934

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Negotiable
Undetermined
Undetermined
Rodeo, California, United States
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Active Directory Classification And Regression Tree (CART) Computer Hardware Computer Science Desktop Support Ethernet ICAS Chartered Accountant (CA) Management Information Systems Microsoft 365 Microsoft Certified Solutions Expert (MCSE) Microsoft Windows Operating Systems Systems Engineering Technical Support

Summary: The Infrastructure Support Analyst I will provide desk-side and remote support for personal computing environments as part of a 7-month assignment with a major oil and gas client in Rodeo, CA. This role involves managing technical support issues, training users, and maintaining hardware and software inventories.

Key Responsibilities:

  • Perform builds, deliveries, installations, and repairs of computing equipment.
  • Provide training and consultation to end users.
  • Handling technically complex desktop support issues.
  • Managing permissions as the site's Microsoft OU Administrator.
  • Providing hands-on support for the WAN/LAN environment.
  • Implementing and supporting various hardware/systems required by the business unit.
  • Frequent interaction with multiple IT support personnel in Bartlesville and Houston.
  • Maintaining hardware and software inventories.

Key Skills:

  • High School Diploma/GED and legally authorized to work in the United States.
  • Able to lift computer equipment that weighs up to 30 lbs. from the floor and safely carry up 2 flights of stairs.
  • Bend, stoop, and crawl under tables/desks to connect needed wiring.
  • Able to push/pull equipment on a cart of up to 100 lbs.
  • Able to climb 4 flights of stairs to get to the offices.
  • Available for after-hours (call-out) support of critical infrastructure.
  • 3 years of direct experience with installing Ethernet cable and T-com equipment.
  • Three years of direct experience in troubleshooting Microsoft Windows Operating Systems.
  • Three years of direct experience in administering a site organizational unit using Microsoft Active Directory.

Salary (Rate): undetermined

City: Rodeo

Country: United States

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

One of our major oil and gas clients is seeking an Infrastructure Support Analyst I to work on a 7-month assignment in their facilities in Rodeo, CA.

Summary:
The Infrastructure Support Analyst may be responsible for providing desk-side and remote support for personal computing environments.

Responsibilities:

  • Perform builds, deliveries, installations, and repairs of computing equipment.
  • Provide training and consultation to end users.
  • Handling technically complex desktop support issues.
  • Managing permissions as the site's Microsoft OU Administrator.
  • Providing hands-on support for the WAN/LAN environment.
  • Implementing and supporting various hardware/systems required by the business unit.
  • Frequent interaction with multiple IT support personnel in Bartlesville and Houston.
  • Maintaining hardware and software inventories

Requirements:

  • High School Diploma/GED Legally authorized to work in the United States
  • Able to lift computer equipment that weighs up to 30 lbs. from the floor and safely carry up 2 flights of stairs.
  • Bend, stoop, and crawl under tables/desks to connect needed wiring.
  • Able to bend to pick up equipment and load the pull cart. Individual items may weigh up to 30 lbs
  • Able to push/pull equipment on a cart of up to 100 lbs.
  • Able to climb 4 flights of stairs to get to the offices
  • Available for after-hours (call-out) support of critical infrastructure
  • 3 years of direct experience with installing Ethernet cable and T-com equipment.
  • Three years of direct experience in troubleshooting Microsoft Windows Operating Systems.
  • Three years of direct experience in administering a site organizational unit using Microsoft Active Directory

Preferred:

  • Bachelor's degree in MIS or Computer Science
  • Microsoft Certified Systems Engineer (MCSE)
  • Knowledge of a broad range of technologies, including: WAN/LAN, COE Desktop, Core Business Applications, and Desktop Products
  • Ability to give presentations to small or medium-sized groups
  • Excellent verbal and written communication skills with direct customer interaction
  • Ability to work well with local and global teams
  • Willingness to continually learn
  • Ability to champion change
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