Infrastructure Storage Analyst (IBM FlashSystem | Spectrum Scale | VMware | AWS)

Summary: The Infrastructure Storage Analyst role involves troubleshooting and resolving production storage and infrastructure incidents, with a focus on IBM storage technologies. The position requires managing storage provisioning, backup configurations, and supporting clustered environments. This hybrid role is based in Coventry, UK, requiring two days on-site work each week. The analyst will also contribute to documentation and process improvements within the team.

Key Responsibilities:

• Troubleshoot and resolve production storage and infrastructure incidents independently, escalating when required
• Perform technical tasks including storage provisioning, patching, backup configuration, and script maintenance
• Manage and support IBM storage technologies, ensuring availability and resilience across the estate
• Work across clustered environments including Spectrum Scale, Oracle, and ESXi platforms
• Prioritise and manage tickets effectively using ServiceNow to meet SLA requirements
• Contribute to documentation, process improvements, and team knowledge sharing

Key Skills:

• IBM FlashSystem
• Global Mirror
• Metro Mirror
• Spectrum Scale
• GPFS
• NFS
• SMB
• GKLM
• Linux
• ServiceNow
• ESXi
• VMware
• AWS
• Storage Provisioning
• Backup Configuration
• Incident Management

Salary (Rate): undetermined

City: Coventry

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT