Infrastructure Program Manager
Posted Today by ML
Negotiable
Undetermined
Undetermined
Greater London, England, United Kingdom
Summary: The Infrastructure Program Manager will lead and deliver large-scale infrastructure migration and transformation programs within a global environment for a leading payments provider. This role is responsible for program vision, planning, governance, and successful delivery while mentoring other managers and driving PMO capability growth. The position requires extensive experience in IT infrastructure project management, particularly in complex migrations and integrations. The role is based in Greater London and is a long-term contract position.
Key Responsibilities:
- Lead end-to-end delivery of infrastructure migration, merger, and transformation programmes.
- Define programme vision, scope, objectives, success criteria, and governance structures.
- Develop and manage multiyear, multiproject plans, budgets, risk registers, and resource plans.
- Establish and maintain target state architectures in collaboration with relevant teams.
- Create migration runbooks, cutover strategies, testing plans, and transition-to-BAU activities.
- Establish PMO governance, reporting cadence, and executive steering mechanisms.
- Deliver regular status reports, dashboards, and artefacts to senior leadership and stakeholders.
- Manage programme finances, including budgeting, forecasting, cost tracking, and vendor oversight.
- Monitor quality, performance metrics, and benefits realisation; implement corrective actions.
- Engage with CIO/CTO, business unit leaders, and manage third-party vendors.
- Proactively identify risks and implement mitigation strategies; manage change communications.
- Design and implement scalable training programmes for Programme Managers.
- Ensure migration/transformation outputs are instrumented for BAU and validate post-migration performance.
Key Skills:
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field; Master’s preferred.
- Certifications: PMP or PgMP; additional certifications such as MSP, PRINCE2 Practitioner, or SAFe/Agile preferred.
- 10+ years in IT Infrastructure programme/project management.
- Proven success in delivering complex IT Infrastructure projects within budget and timeframes.
- Significant experience in matrix-managing teams and stakeholders.
- Technical expertise in enterprise infrastructure, cloud, and on-prem architectures.
- Familiarity with hybrid/multicloud models and compliance frameworks.
- Experience running complex programmes with multiple workstreams and financial governance.
- Proven ability to design and deliver training programmes for Programme Managers.
- Leadership, strategic thinking, communication, and analytical skills.
- Proficient in Microsoft Office Tools, MS Project, Jira/Confluence, and other PMO tooling.
- Quality focused with strong attention to detail and ability to work under pressure.
Salary (Rate): undetermined
City: Greater London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
Program Manager - Infrastructure - Contract - URGENT! My client, a leading provider of payments is looking to hire an Infrastructure Program Manager to work on a long term contract in office in Near East London.
Role Overview
The Programme Manager leads and delivers largescale, complex programmes—especially infrastructure migrations, mergers, and strategic IT initiatives—within a global environment. This role is accountable for programme vision, planning, governance, and successful delivery, ensuring alignment with organisational standards and business objectives. The Programme Manager also mentors other managers, drives PMO capability growth, and fosters a culture of continuous improvement.
Key Responsibilities
- Programme Leadership & Delivery
- Lead endtoend delivery of infrastructure migration, merger, and transformation programmes, including postmerger integration of networks, data centres, cloud platforms, and security controls.
- Define programme vision, scope, objectives, success criteria, and governance structures aligned to organisational standards.
- Develop and manage multiyear, multiproject plans, budgets, risk registers, and resource plans.
- Establish and maintain target state architectures in collaboration with Enterprise Architecture, Information Security, and Compliance teams.
- Create migration runbooks, cutover strategies, testing plans, and transitiontoBAU activities with minimal business disruption.
- Project & Programme Governance
- Establish PMO governance, reporting cadence, and executive steering mechanisms.
- Deliver regular status reports, dashboards, and artefacts to senior leadership and stakeholders.
- Manage programme finances, including budgeting, forecasting, cost tracking, and vendor/contract oversight.
- Monitor quality, performance metrics, and benefits realisation; implement corrective actions as needed.
- Stakeholder & Vendor Management
- Engage CIO/CTO, business unit leaders, Legal, Compliance, Security, and Procurement.
- Manage thirdparty vendors, managed services, and integrators; formalise contracts, SLAs, and performance reviews.
- Risk, Issue, Change, and Communications Management
- Proactively identify risks and implement mitigation strategies; maintain risk appetite alignment with governance.
- Manage change communications to business units, IT teams, and executive sponsors; prepare training and adoption plans where required.
- Training & Capability Development
- Design, implement, and run scalable training programmes for Programme Managers covering methods, governance, tooling, and best practices.
- Develop curricula, playbooks, templates, checklists, and knowledge transfer materials.
- Establish communities of practice; coach and mentor other Programme Managers; drive continuous improvement in PMO maturity.
- Operational Readiness & Handover
- Ensure migration/transformation outputs are instrumented for BAU, with runbooks, support models, incident management playbooks, and CMDB alignment.
- Validate postmigration stabilisation, performance, and service levels; transition operations to the appropriate support teams.
Qualifications & Experience
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. Master’s degree preferred.
- Certifications: PMP or PgMP (or equivalent); additional certifications such as MSP, PRINCE2 Practitioner, or SAFe/Agile preferred.
- 10+ years in IT Infrastructure programme/project management, with strong experience in largescale migrations, data centre moves, cloud adoption, and postmerger integration.
- Proven success in delivering medium to large complex IT Infrastructure projects within budget and specified timeframes, while ensuring customer satisfaction.
- Significant experience in matrixmanaging teams and stakeholders for successful completion of projects.
- Technical expertise in enterprise infrastructure (networks, data centres, storage, compute, backup/DR), cloud (AWS/Azure/GCP), and onprem architectures.
- Familiarity with hybrid/multicloud models, modern security controls, IAM, and compliance frameworks (PCI DSS, GDPR, SOX).
- Experience running complex programmes with multiple workstreams, RAID/logging, financial governance, and stakeholder management at senior levels.
- Proven ability to design and deliver training programmes and enablement for Programme Managers and IT leaders.
Skills & Competencies
- Leadership and collaboration
- Strategic thinking and execution
- Communication
- Analytical and risk management
- Vendor and contract management
- Adaptability
- Customer and service mindset
- Proficient in Microsoft Office Tools, MS Project, Jira/Confluence, and other PMO tooling
- Quality focused with strong attention to detail; ability to work under pressure to tight deadlines
- Commitment to team building, knowledge transfer, and mentoring.
Key Performance Indicators (KPIs)
- Ontime delivery and milestone achievement for migration and merger workstreams
- Budget adherence and forecast accuracy
- Benefits realisation and value delivery as defined in business case
- Postmigration operational readiness and handover quality
- Stakeholder satisfaction and executive sponsor feedback
- PMO maturity metrics (templates adopted, governance adherence, reporting quality)
- Number and effectiveness of training programmes delivered to Programme Managers; improvements in participant competencies.