Infrastructure Engineer / Cloud Engineer

Job Overview

Build on your cloud expertise in a role spanning operational support, solution design and project delivery across enterprise-grade environments.

The Infrastructure Engineer / Cloud Engineer works within a global team supporting customers and internal teams.

The Infrastructure Engineer / Cloud Engineer helps maintain the availability of Microsoft 365 and Azure platforms within an ITIL framework, while contributing to solutions governed by PRINCE2 methodology.

With exposure to on-premises and hybrid infrastructure, the Infrastructure Engineer / Cloud Engineer will contribute to the internal technology roadmap, security and governance practice.

Duties

• Cloud Service Design and Support: Design, implement and support cloud services for customers and users
• Roadmap and Security Solutions: Design and implement cloud solutions supporting the technology roadmap, security requirements and ISO standards
• Project Delivery: Take ownership of small projects or deliver project tasks within the cloud technology space
• Microsoft 365 and Endpoint Management: Maintain the internal Microsoft 365 tenant and endpoint devices
• Azure Infrastructure and Networking: Support internal and customer Azure infrastructure, including Azure network elements
• Security and Governance: Participate in security and governance practices
• Technical Development: Maintain relevant certification and awareness of key cloud technologies
• On-Call Support: Participate in the on-call rota
• ESG Contribution: Support environmental, social and governance objectives and agree a personal ESG goal through the performance management process

Candidate Requirements

• ESSENTIAL
• Previous experience in a similar role delivering cloud support or projects, ideally within an enterprise or service provider environment
• Microsoft Azure infrastructure and Microsoft 365 application support, including Exchange, SharePoint and OneDrive
• Microsoft 365 security and compliance, including Defender, Purview and Intune
• Active Directory and Entra ID, Windows Server and desktop operating systems, plus Microsoft on-premises and hybrid infrastructure environments
• Microsoft SCCM/MECM and WSUS
• SQL Server database administration and basic PowerShell scripting
• Ability to produce solution designs, topologies, support documentation and scripts, with an understanding of intellectual property and open-source licensing in software development
• Server and desktop hardware support and backup technologies
• Ability to work in line with security and data privacy policies
• Customer-focused, flexible and agile approach with ownership, initiative and efficient execution
• Right to work in the UK is required; visa sponsorship is not available
• DESIRABLE
• Microsoft certification relevant to the essential technologies
• Knowledge of other Microsoft 365 applications such as Dynamics, Power BI, Power Platform and Flow
• Basic Linux knowledge
• Advanced networking knowledge
• Microsoft Teams

Benefits

• 25 days’ holiday plus bank holidays
• Company pension
• Income Protection
• Health Cash Plan
• Death in Service (4 x salary)
• Training & Development
• Employee discounts
• Volunteer Day