Job Overview
Build on your cloud expertise in a role spanning operational support, solution design and project delivery across enterprise-grade environments.
The Infrastructure Engineer / Cloud Engineer works within a global team supporting customers and internal teams.
The Infrastructure Engineer / Cloud Engineer helps maintain the availability of Microsoft 365 and Azure platforms within an ITIL framework, while contributing to solutions governed by PRINCE2 methodology.
With exposure to on-premises and hybrid infrastructure, the Infrastructure Engineer / Cloud Engineer will contribute to the internal technology roadmap, security and governance practice.
Duties
- Cloud Service Design and Support: Design, implement and support cloud services for customers and users
- Roadmap and Security Solutions: Design and implement cloud solutions supporting the technology roadmap, security requirements and ISO standards
- Project Delivery: Take ownership of small projects or deliver project tasks within the cloud technology space
- Microsoft 365 and Endpoint Management: Maintain the internal Microsoft 365 tenant and endpoint devices
- Azure Infrastructure and Networking: Support internal and customer Azure infrastructure, including Azure network elements
- Security and Governance: Participate in security and governance practices
- Technical Development: Maintain relevant certification and awareness of key cloud technologies
- On-Call Support: Participate in the on-call rota
- ESG Contribution: Support environmental, social and governance objectives and agree a personal ESG goal through the performance management process
Candidate Requirements
ESSENTIAL
Previous experience in a similar role delivering cloud support or projects, ideally within an enterprise or service provider environment
Microsoft Azure infrastructure and Microsoft 365 application support, including Exchange, SharePoint and OneDrive
Microsoft 365 security and compliance, including Defender, Purview and Intune
Active Directory and Entra ID, Windows Server and desktop operating systems, plus Microsoft on-premises and hybrid infrastructure environments
Microsoft SCOM, SCCM/MECM and WSUS
SQL Server database administration and basic PowerShell scripting
Ability to produce solution designs, topologies, support documentation and scripts, with an understanding of intellectual property and open-source licensing in software development
Server and desktop hardware support and backup technologies
Ability to work in line with security and data privacy policies
Customer-focused, flexible and agile approach with ownership, initiative and efficient execution
Right to work in the UK is required; visa sponsorship is not available
DESIRABLE
Microsoft certification relevant to the essential technologies
Knowledge of other Microsoft 365 applications such as Dynamics, Power BI, Power Platform and Flow
Basic Linux knowledge
Advanced networking knowledge
Microsoft Teams
Benefits
- 25 days’ holiday plus bank holidays
- Company pension
- Income Protection
- Health Cash Plan
- Death in Service (4 x salary)
- Training & Development
- Employee discounts
- Volunteer Day