Infrastructure Engineer | 3rd line infrastructure support | VMware | ITIL | Terraform
Posted 2 weeks ago by Tiger Resourcing Group
£630 Per day
Inside
Undetermined
Maidstone, UK
Summary: The Infrastructure Engineer role focuses on providing 3rd line infrastructure support, managing incidents, and ensuring the health of IT systems. The position requires collaboration on projects and addressing security vulnerabilities while implementing best practices in infrastructure design. Strong communication skills and technical expertise in various IT domains are essential for success in this role.
Key Responsibilities:
- Manage incident and request fulfilment tickets within SLA's
- Monitoring key health signs of infrastructure and responding to actual or predicted issues
- Support projects and new initiatives
- Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches
- Implementation of infrastructure design and build best practices.
- Technical Documentation
- Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding
Key Skills:
- Experienced 3rd line Infrastructure Technical Specialist (not Service desk)
- Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code
- Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy
- Virtualisation (VMWARE and Vsphere)
- IT and Cyber Security measures (eg firewalls, antivirus, security patching, IDP/IDS)
- Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives
- SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning
- Be a self starter and strong team player, with excellent attention to detail
Salary (Rate): £630 daily
City: Maidstone
Country: UK
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Infrastructure Engineer | 3rd line infrastructure support | VMware | ITIL | Terraform
As our Infrastructure Engineer your key responsibilities will include:
- Manage incident and request fulfilment tickets within SLA's
- Monitoring key health signs of infrastructure and responding to actual or predicted issues
- Support projects and new initiatives
- Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches
- Implementation of infrastructure design and build best practices.
- Technical Documentation
- Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding
Skills required of our Infrastructure Engineer:
- Experienced 3rd line Infrastructure Technical Specialist (not Service desk)
- Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code
- Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy
- Virtualisation (VMWARE and Vsphere)
- IT and Cyber Security measures (eg firewalls, antivirus, security patching, IDP/IDS)
- Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives
- SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning
- Be a self starter and strong team player, with excellent attention to detail