Infrastructure Application Support Analyst
Posted 1 week ago by GIOS Technology
Negotiable
Undetermined
Hybrid
Knutsford, England, United Kingdom
Summary: The Infrastructure Application Support Analyst role involves providing application support and ensuring high availability of non-production environments through proactive monitoring. The analyst will troubleshoot infrastructure issues, manage vulnerabilities, and collaborate with teams for incident resolution. Additionally, the position requires documentation and enhancement of the knowledge base for monitoring and automation activities.
Key Responsibilities:
- Provide application support and maintain high availability of non-production environments through proactive monitoring and alerting.
- Identify, troubleshoot, and remediate infrastructure issues across servers and applications, performing root cause analysis (RCA) and triage calls.
- Manage infrastructure vulnerabilities and ensure compliance with corporate standards.
- Document and enhance knowledge base for environment monitoring and automation activities.
- Collaborate with teams to ensure smooth operation of non-prod environments and quick resolution of incidents.
- Support configuration, management, and maintenance of application and web servers, databases, and messaging systems.
Key Skills:
- Linux
- Windows
- IBM MQ
- Kafka
- Oracle
- MS SQL Server
- JBOSS
- WAS
- Apache
- Chef
- Ansible
- Firewall
- PKI
- Cyber Wallet
- SSL/TLS
Salary (Rate): undetermined
City: Knutsford
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
I am hiring for Infrastructure Application Support Analyst
Location: Knutsford, UK(Hybrid) weekly 2-3 days in office
JD: Provide application support and maintain high availability of non-production environments through proactive monitoring and alerting. Identify, troubleshoot, and remediate infrastructure issues across servers and applications, performing root cause analysis (RCA) and triage calls. Manage infrastructure vulnerabilities and ensure compliance with corporate standards. Document and enhance knowledge base for environment monitoring and automation activities. Collaborate with teams to ensure smooth operation of non-prod environments and quick resolution of incidents. Support configuration, management, and maintenance of application and web servers, databases, and messaging systems.
Key skills: Linux, Windows, IBM MQ, Kafka, Oracle, MS SQL Server, JBOSS, WAS, Apache, Chef, Ansible, Firewall, PKI, Cyber Wallet, SSL/TLS