Information Technology Support Technician
Posted 4 days ago by Widen the Net | B Corp™
£225 Per day
Inside
Onsite
City Of London, England, United Kingdom
Summary: The role of IT Support Technician involves providing technical support for a well-known global fashion brand's London office during a temporary three-week contract. The technician will be responsible for troubleshooting and resolving issues for over 50 staff members, including C-level support, across various platforms and systems. This position requires a customer-oriented individual with strong communication skills and relevant IT support experience. The role is on-site and requires availability from July 9th to July 30th, 2023.
Key Responsibilities:
- Sole IT go-to person and technician for the London office supporting 50+ staff
- Provide C-level support
- Troubleshoot and resolve technical issues
- Provide technical support across Macs/Windows, Windows server, IT network and VPN, printers, Office 365, AV/conference room, business systems and applications
- Vendor relationship management
Key Skills:
- 3 years + experience as IT support/desktop support/service desk analyst
- Good knowledge in Mac and Windows, Office 365, network and VPN
- Customer oriented and user friendly
- Great communication skills
Salary (Rate): £225 daily
City: London
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
IT Support Technician / IT Support Analyst / IT Support Engineer / IT Technician / Desktop Support Analyst Temporary position for leave cover, 3 weeks contract 9th of July to 30th of July, Tuesday to Thursday standard business hours on site in London. Good opportunity for someone who wants part time work while looking for a position. Our client is a well-known global fashion brand with over 10,000 employees and offices across North America, EMEA and APAC. They are looking for an IT support technician to join their office based in the City of London:
- -Sole IT go to person and technician for the London office and support 50+ staff;
- -Provide C-level support;
- -Troubleshoot and resolve technical issues;
- -Provide technical support across Macs/Windows, Windows server, IT network and VPN, printers, Office 365, AV/conference room, business system and applications;
- -Vendor relationship management
Requirements:
- -3 years + experience as IT support/desktop support/service desk analyst;
- -Good knowledge in Mac and Windows, Office 365, network and VPN;
- -Customer oriented and user friendly;
- -Great communication skills
Please note that this is a temp 3 weeks contract between 10th of July and 30th of July, Tuesday to Thursday standard business hours. Inside IR35 contract offers £225 per day. On site in London. Please only apply if you are fine with a temp contract and if you can start on the 9th of July.