Information Technology Support Technician
Posted 1 week ago by Widen the Net Limited
£225 Per day
Inside
Onsite
City Of London, England, United Kingdom
Summary: The role of IT Support Technician involves providing comprehensive technical support for a global fashion brand's London office, serving over 50 staff members, including C-level executives. The technician will troubleshoot and resolve issues across various platforms, including Macs, Windows, and Office 365, while managing vendor relationships. This position is a full-time contract with a strong likelihood of extension, requiring on-site presence during standard business hours. The contract is classified as inside IR35.
Key Responsibilities:
- Sole IT go-to person and technician for the London office supporting 50+ staff
- Provide C-level support
- Troubleshoot and resolve technical issues
- Provide technical support across Macs/Windows, Windows server, IT network and VPN, printers, Office 365, AV/conference room, business systems, and applications
- Vendor relationship management
Key Skills:
- 3 years + experience as IT support/desktop support/service desk analyst
- Good knowledge in Mac and Windows, Office 365, network, and VPN
- Customer-oriented and user-friendly
- Great communication skills
Salary (Rate): £225 daily
City: City Of London
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
IT Support Technician / IT Support Analyst / IT Support Engineer / IT Technician / Desktop Support Analyst
Monday to Friday, standard business hours, no call required.
Our client is a well-known global fashion brand with over 10,000 employees and offices across North America, EMEA and APAC. They are looking for an IT support technician to join their office based in the City of London:
- -Sole IT go to person and technician for the London office and support 50+ staff;
- -Provide C-level support;
- -Troubleshoot and resolve technical issues;
- -Provide technical support across Macs/Windows, Windows server, IT network and VPN, printers, Office 365, AV/conference room, business system and applications;
- -Vendor relationship management
Requirements:
- -3 years + experience as IT support/desktop support/service desk analyst;
- -Good knowledge in Mac and Windows, Office 365, network and VPN;
- -Customer oriented and user friendly;
- -Great communication skills
Initially 6 months full time contract start ASAP and very likely to extend on 6 months basis in long term afterwards. Contract is inside IR35 and offer £225 per day (which works out £3300 per month AFTER TAX). Monday to Friday standard business hours, 5 days on site in the City of London, NO on calls required.