Information Technology Support Specialist
Posted 1 day ago by Explore Group
Negotiable
Outside
Undetermined
London Area, United Kingdom
Summary: The IT Support Engineer role is focused on providing technical support and engineering solutions within a capital markets or trading environment. The position requires hands-on experience with various technologies, including desktops, servers, networks, and cloud platforms. The ideal candidate should be proactive, adaptable, and possess strong troubleshooting skills. This is a senior role that demands effective communication and the ability to work independently in a fast-paced, regulated setting.
Key Responsibilities:
- Provide technical/application support across a range of technologies.
- Manage and troubleshoot Linux and Windows systems.
- Support networking fundamentals and Office 365 administration.
- Handle SQL database management and scripting tasks.
- Utilize monitoring tools for system performance.
- Take ownership of projects from start to finish.
- Communicate effectively with team members and stakeholders.
Key Skills:
- 2–3+ years in Technical/Application Support.
- Solid Linux and Windows administration experience.
- Strong troubleshooting and communication skills.
- Networking fundamentals knowledge.
- Office 365 administration experience.
- SQL database experience.
- Scripting skills in Python, Bash, or PowerShell.
- Familiarity with monitoring tools (PRTG, Grafana, OpenSearch, Prometheus).
- Degree or relevant certifications preferred.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: outside IR35
Seniority Level: Senior
Industry: IT
IT Support Engineer - London - Outside IR35
The Role
Our client is going through a key growth phase and is looking for a Systems & Support Engineer to join their team. The ideal candidate will have hands-on experience across a range of technologies—ideally within a capital markets or trading environment with in-house development teams. This is a senior support and engineering role, covering everything from desktops and servers to networks, cloud platforms, and both bespoke and off-the-shelf applications. They’re after someone technically strong, proactive, and adaptable, with experience in fast-moving, regulated environments where products are delivered to end customers.
Requirements:
- 2–3+ years in Technical/Application Support
- Solid Linux and Windows admin experience
- Strong troubleshooting and communication skills
- Networking fundamentals
- Office 365 admin
- SQL database experience
- Scripting with Python, Bash or PowerShell
- Familiarity with monitoring tools (PRTG, Grafana, OpenSearch, Prometheus)
Bonus Points For:
- AWS and Kubernetes
- No-code tools like Retool or Appsmith
- Exposure to SOC2 or ISO 27001
Key Traits:
- Takes ownership from start to finish
- Organised and confident managing projects
- Clear communicator and analytical thinker
- Proactive and comfortable working independently
- Personable, energetic, and driven to make an impact
- Degree or relevant certs preferred
The role:
ASAP Start
3 month contract
Outside IR35
1 stage interview
If this role is of interest, apply here and we can arrange a call