Information Technology Support Engineer

Information Technology Support Engineer

Posted 2 weeks ago by Ubique Systems

Negotiable
Undetermined
Onsite
London Area, United Kingdom

Summary: The role of IT Business Support Engineer at Ubique Systems involves providing exceptional service and support to end-users, with a focus on continuous improvement. Candidates should possess strong technical knowledge in Microsoft technologies, networking principles, and IT troubleshooting. The position requires effective communication and teamwork skills, as well as experience with Service Desk tools. This is a contract position based in London, UK, and applicants must have a valid EU visa.

Key Responsibilities:

  • Deliver excellent service with a positive and energetic outlook.
  • Communicate effectively and work collaboratively within a team.
  • Continuously improve service delivery.
  • Utilize Microsoft Active Directory and PowerShell scripting.
  • Support Microsoft Windows 10, Windows Server 2012/2016/2019, and Microsoft Office Suite O365.
  • Apply networking principles to LAN, WAN, and VOIP configurations.
  • Manage virtual server technologies.
  • Provide strong IT troubleshooting support for end-users.
  • Utilize Service Desk ticketing tools and adhere to Service Management best practices.

Key Skills:

  • Strong communication and teamwork skills.
  • Passion for service excellence and continuous improvement.
  • Knowledge of Microsoft Active Directory and PowerShell scripting.
  • Experience with Microsoft Windows 10, Windows Server 2012/2016/2019, and Microsoft Office Suite O365.
  • Understanding of networking principles (LAN, WAN, VOIP).
  • Knowledge of virtual server technologies.
  • IT-related degree or equivalent work experience.
  • Strong IT troubleshooting skills.
  • Experience with Service Desk ticketing tools.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Greetings from Ubique Systems!!! We are looking for a IT Business Support Engineer for one of our customer who has an expertise in:-

  • Positive and energetic outlook to delivering a good service
  • Good communication skills, responsive and team focused
  • A passion for delivering excellent service and for continuous improvement of services
  • Microsoft active directory knowledge.
  • Knowledge of PowerShell scripting language
  • Knowledge of Microsoft Windows 10, Windows Server 2012/2016/2019, and Microsoft Office Suite O365.
  • An understanding of networking principles as applied to LAN, WAN and VOIP configurations.
  • Knowledge of Virtual server technologies.
  • IT-related degree\qualifications or Equivalent work experience
  • Strong IT troubleshooting skills, in relation to end-user support.
  • Experienced in using Service Desk ticketing tools and understands Service Management best practices.

Employment type:-Contract. It would be onsite working in London, UK. Note:-Only apply if you have valid visa in the EU Region, Sponsorship will not be given.