Summary: The role of Information Technology Support Engineer at Northreach involves providing hands-on IT support and maintaining IT infrastructure in a fast-paced environment. The position requires troubleshooting technical issues and assisting in various IT projects, particularly in the financial services sector. Candidates should possess strong IT support experience and a solid understanding of Microsoft environments and network troubleshooting. Mandarin language skills are considered a bonus for applicants.

Key Responsibilities:

• Providing hands-on IT support (Windows 10/11, Office 365, networks, printers, and more)
• Monitoring and maintaining IT infrastructure, including servers, storage, and security systems
• Troubleshooting and resolving technical issues quickly and efficiently
• Assisting in IT projects covering networks, backup solutions, Active Directory, and cybersecurity
• Managing IT inventory and ensuring systems are deployed securely

Key Skills:

• 5+ years of IT support experience (bonus if in financial services)
• Strong knowledge of Microsoft Server & Desktop environments (Windows 10/11, Windows Server 2019/2022)
• Experience with network troubleshooting (switches, firewalls, DNS, DHCP)
• Familiarity with cybersecurity best practices
• Ability to work independently and manage multiple tasks effectively
• Mandarin language skills a plus

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Mid-Level

Industry: IT