Information Technology Network Engineer
Posted 2 weeks ago by Solutions Hub Services on Linkedin
Negotiable
Undetermined
Undetermined
Belfast, Northern Ireland, United Kingdom
Summary: The Meraki Support Technician role involves providing 24/7 support for the installation, configuration, and troubleshooting of Meraki devices across various UK locations. The technician will be responsible for resolving network issues within a 5-hour SLA while collaborating with clients to ensure successful project execution. This position requires strong problem-solving skills and excellent communication abilities. The role offers ongoing training and support, along with necessary resources for effective service delivery.
Key Responsibilities:
- Install, configure, and test Meraki devices
- Troubleshoot and resolve network issues within 5-hour SLA
- Collaborate with clients to ensure seamless project execution
- Maintain accurate records and reports
Key Skills:
- Experience with Meraki devices and configuration
- Strong problem-solving and analytical skills
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
Salary (Rate): undetermined
City: Belfast
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT