Summary: The Income Officer will provide customer-focused support within the Income Control team, focusing on debt recovery in line with council procedures. The role requires collaboration with other officers to manage the Council's properties and provide high-quality valuations and advice. The candidate should be adaptable and ready to engage with a diverse range of tasks, supported by the team manager. Strong knowledge of income advice and housing experience is essential for success in this position.

Key Responsibilities:

• Recover all debts in accordance with council procedures.
• Monitor service charge accounts and take necessary actions for debt recovery.
• Resolve enquiries related to service charge accounts, including preparing repairs listings.
• Submit cases for judgement and monitor their progress.
• Manage individual leaseholder accounts and ensure they are updated.
• Provide advice on financial assistance for leaseholders regarding major works debt.
• Build strong internal and external relationships with colleagues and partner organizations.

Key Skills:

• Strong knowledge of income advice and housing.
• Experience in debt recovery and service charge management.
• Ability to monitor accounts and take necessary actions.
• Strong communication and relationship-building skills.
• Experience in Business & Administration or Finance.
• Adaptability and willingness to learn.

Salary (Rate): £22

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other