Income officer
Posted 2 weeks ago by Novax Recruitment
£22 Per hour
Undetermined
Undetermined
East London, London
Summary: The Income Collections Officer role in Newham focuses on delivering a customer-oriented service aimed at income maximization, arrears reduction, and managing repossessions. The position involves advising residents facing financial difficulties and connecting them with appropriate support services. Candidates should possess relevant experience and knowledge of housing legislation and issues.
Key Responsibilities:
- Provide high-quality customer-focused income maximization services.
- Assist in arrears reduction and manage repossessions.
- Support residents in financial difficulty, including those with low incomes and unmanageable debts.
- Signpost residents to relevant support services.
- Collaborate with internal and external partners working with the council.
Key Skills:
- Prior experience in income collection or related fields.
- Knowledge of relevant legislation regarding housing issues.
- Ability to provide professional advice to residents.
- Strong customer service skills.
Salary (Rate): 22
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other