Income Officer
Posted 1 day ago by Hays
Negotiable
Undetermined
Undetermined
Birmingham, UK
Summary: As an Income Officer, you will serve as the primary contact for customers facing low-level rent issues within a leading housing provider. The role emphasizes delivering excellent customer service and supporting community needs. You will play a crucial part in helping customers manage their rent effectively.
Key Responsibilities:
- Act as the first point of contact for customers regarding low-level rent issues.
- Provide support and guidance to customers to help them manage their rent effectively.
- Ensure excellent customer service is delivered consistently.
- Contribute to creating sustainable tenancies within the community.
Key Skills:
- Strong customer service skills.
- Ability to communicate effectively with customers.
- Experience in housing or related fields is beneficial.
- Problem-solving skills to assist customers with rent management.
Salary (Rate): £21.27 Hourly
City: Birmingham
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Your new company
You'll be joining a leading housing provider committed to delivering excellent customer service and supporting communities. This organisation prides itself on creating sustainable tenancies and ensuring customers receive the help they need to manage their rent effectively.
Your new role
As an Income Officer, you will be the first point of contact for customers with low-level rent a click apply for full job details