Income Assistant (part time 30hrs pw, 15 month FTC)

Summary: The role of Income Assistant is a part-time position (30 hours per week) on a 15-month fixed-term contract, focused on managing the direct debit process and conducting rent verifications through the Universal Credit portal. The primary goal is to assist customers in sustaining their tenancies. The position is based in Chelmsford.

Key Responsibilities:

• Manage the direct debit process.
• Conduct rent verifications via the Universal Credit portal.
• Support customers in sustaining their tenancies.

Key Skills:

• Experience in managing direct debit processes.
• Familiarity with Universal Credit portal.
• Strong customer support skills.

Salary (Rate): £23,706 yearly

City: Chelmsford

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other