IM Project Support

The Role

We are seeking an organised and proactive IM Project Support to provide day-to-day support across document and data management, stakeholder communications, training, governance and information management processes within a project environment.

This is a hands-on support role, ideal for someone with a solid Information Management background who can assist project teams with the effective use of IM systems, maintain information and documentation, support data management activities and help coordinate the delivery of IM services.

You will work with project teams, suppliers and stakeholders to provide practical guidance, maintain accurate information and ensure established processes are followed consistently.

Key Responsibilities

• Support the delivery of Information Management presentations, briefings and training sessions for project teams, suppliers and stakeholders.
• Assist with the preparation and maintenance of IM guidance, training materials and supporting documentation.
• Provide day-to-day support for stakeholder engagement and IM-related communications.
• Maintain and update SharePoint sites and Intranet content, ensuring information is accurate, accessible and up to date.
• Undertake routine Teamcenter administration, document management activities and information checks.
• Support Master Data Management activities, including MIDP maintenance, artefact updates and NAND refreshes.
• Assist with information governance activities and help ensure compliance with established IM processes and standards.
• Support service reporting, information tracking and continuous improvement activities.
• Provide general coordination and administrative support to the wider Information Management service.
• Respond to routine IM queries and help project teams resolve information management issues.

Essential Skills and Experience

• Experience working in an Information Management or document management support role.
• Familiarity with document and data management systems and associated processes.
• Good communication and stakeholder support skills, with the ability to work effectively with project teams and suppliers.
• Practical experience maintaining SharePoint sites and content.
• Strong organisational skills and attention to detail, particularly when handling project documentation and data.
• Ability to manage routine tasks independently, prioritise workloads and work effectively in a busy project environment.
• A proactive, service-oriented approach, with a willingness to provide hands-on support where needed.

Desirable Skills and Experience

• Experience using Teamcenter for document management, system administration or information checks.
• Familiarity with Master Data Management and Master Information Delivery Plans (MIDPs).
• Experience supporting artefact management, information updates and NAND refreshes.
• Exposure to information governance, service reporting and continuous improvement activities.
• Experience preparing user guidance, training materials or supporting the adoption of IM processes.