ICT Test & Release Manager

About the Role

As the ICT Test & Release Manager, you will take charge of planning, executing, and reporting on regression tests for the organisation's Core IT Systems.

This is a fantastic opportunity to work primarily with evergreen cloud products, including the Oracle HCM/ERP/ECP platform.

Key Responsibilities

• Manage the Release Cycle: Oversee development and execution of test plans against Core IT Systems, including Oracle Cloud, Duty Management Systems, and productivity tools (M365).
• Develop Testing Processes: Create and validate testing criteria for ICT and business-wide use, ensuring delivered software is robust and meets functional standards.
• Lead Testing Strategies: Collaborate with project teams and business users to define consistent testing approaches while identifying and managing risks and dependencies.
• Coordinate User Test Teams: Lead subject matter experts through user testing, manage test cycles, document results, and collaborate with software suppliers to drive effective change.
• Automation Opportunities: Work closely with experts to identify and implement opportunities for test automation and efficiency improvements.
• Risk Management: Estimate efforts for tasks, identifying risks that could delay releases and ensuring quality is maintained.

What You Bring

• Educational Background: Degree level education or equivalent experience in Business or IT.
• ITIL Knowledge: Foundation Level ITIL qualification is essential; additional service management qualifications are preferred.
• Experience: Substantial experience in test and release lifecycle coordination, System Acceptance Testing (SAT), and User Acceptance Testing (UAT).
• Leadership Skills: Proven ability to lead cross-functional teams and manage communication effectively with stakeholders at all levels.
• Analytical Abilities: Strong analytical skills to assess business requirements and recommend procedural and technical solutions.

Why Join Us?

• Impactful Work: Your contributions will directly enhance the performance of Core IT systems, benefiting every employee in the organisation.
• Collaborative Environment: Be part of a supportive team that values mutual assistance and cohesive working practises.
• Professional Growth: We encourage continuous learning and development, providing opportunities to upskill and expand your expertise.

Ready to Make a Difference?

If you are enthusiastic about delivering quality IT solutions and leading testing efforts within the public services sector, we want to hear from you!

Apply now to join our vibrant team in Everton, Liverpool.