ICQA Warehouse operative (6983)
Posted 1 week ago by Cromwell Tools Export
Negotiable
Undetermined
Undetermined
Greater Leicester Area
Summary: The ICQA Warehouse Operative at Cromwell is responsible for general inventory control and quality assurance, focusing on stock investigations and customer queries. The role requires collaboration with inbound and outbound teams to meet service commitments and productivity expectations. Candidates should be self-motivated, possess strong communication skills, and be able to adapt to changing priorities while maintaining high performance standards. This position offers a range of employee benefits and opportunities for development within a supportive team environment.
Key Responsibilities:
- General inventory control and quality assurance duties including stock investigations and customer queries.
- Collaborate with inbound and outbound teams to meet service commitments and productivity expectations.
- Minimise stock losses by effectively carrying out investigations.
Key Skills:
- Self-motivated with a dedicated approach to problem-solving.
- Excellent customer service skills.
- Effective communication skills with stakeholders at all levels.
- Ability to perform consistently to high personal performance standards.
- Ability to work well under pressure and adapt quickly to changing priorities.
- Experience with Microsoft and warehouse management systems preferable.
- Good email etiquette.
Salary (Rate): undetermined
City: Leicester
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
At Cromwell we support amazing businesses in the UK and internationally to keep their operations running and people safe, and our goal is to become the easiest company for them to deal with. We currently have a fantastic opportunity for a ICQA team member to join our team.
Key Responsibilities
- General inventory control and quality assurance duties which includes stock investigations, customer queries, working with both inbound and outbound teams to ensure a team performance meets or exceeds commitment to our service promise to customers, and expectations of productivity and quality.
- Minimise stock loses ensuring all investigations are effectively carried out.
Experience And Skills Required
You will be self-motivated and have a dedicated approach using you own initiative to problem solve. You will be able to deliver excellent customer service Ability to communicate effectively to all stake holders at all levels Ability to perform to high personal performance standards consistently and with a positive approach to tasks and people. Work well under pressure and able to adapt quickly to changing priorities. Experience with Microsoft and warehouse management systems preferable and good email etiquette.
What’s in it for you?
- Competitive annual leave allowance with annual purchase scheme
- Group Personal Pension
- Company Funded Healthcare Cash Plan
- Company bonus
- Cycle to work scheme
- Commitment to employee development plans
- 24/7 Wellbeing and Employee Support
Other benefits include: Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products.
About Cromwell
Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working. We’re all individuals, yet we’re very much one united team. We treat everyone fairly – regardless of gender, sexual orientation, background, age or disability – and give everyone opportunities for new and varied experiences. Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers; it’s about creating a culture where everyone is respected, empowered and able to realise their full potential. Cromwell is committed to being an Equal Opportunity Employer . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants from the armed forces community (current and past) an interview if they meet the minimum requirements for the role.
Apply Now Loading... Close map Location Leicester (Head Office) 65 Chartwell Drive, Wigston, Leics, UK, LE18 2FS Loading... Open In Google Maps Location: Leicester (Head Office) Working Hours per week: 39 Contract Type: Permanent - Full Time Apply Now Meet the recruiter Lorna Parker MyHR@cromwell.co.uk Loading... Enlarge Map Group Personal Pension Company Funded Healthcare Bonus Scheme Cycle to Work 24/7 Wellbeing Support Free Tea & Coffee Discounted Cromwell Products Retail & Leisure Discount Scheme Share this page