Human Resources Operations Manager

HR Operations Manager 3-Month FTC Circa £60,000 pro rata | Gatwick area | Hybrid, minimum two days per week onsite

Macmillan Davies is partnering with a growing organisation to appoint an experienced HR Operations Manager on an initial three-month fixed-term contract .

Reporting to the People Director, you’ll join a collaborative People team of 13, working alongside HR Business Partners, People Advisors, Learning & Development, and Engagement & Communications.

You’ll lead an established HR Operations team of four, two HR Administrators, a Recruitment Coordinator and an additional temporary resource, supporting a workforce of approximately 900–1,000 employees.

This is a hands-on leadership role for someone who can quickly bring structure, pace and excellent service to the employee experience, while helping to improve processes and systems following integration.

Key responsibilities

• Lead, coach and develop the HR Operations team
• Own the People inbox and end-to-end employee lifecycle administration
• Oversee recruitment administration and line manage the Recruitment Coordinator
• Manage the Payroll relationship, improving processes, controls and reporting
• Oversee HR systems, people data, reporting and monthly dashboards
• Manage benefits administration, including pension salary sacrifice
• Drive process improvement, standardisation, documentation and system optimisation
• Maintain strong governance and operational controls across HR administration

About you

You’ll have proven HR Operations management experience within a medium or large organisation, with strong knowledge of HR systems, payroll, people data and reporting.

You’ll be a practical and organised leader who can get up to speed quickly, develop a team and deliver a responsive, customer-focused HR service from day one.

This is an initial three-month FTC, so immediate or short-notice availability is a must.