Human Resources Operations Manager
Posted 1 day ago by Meraki Talent
£85,000 Per year
Fixed-Term
Undetermined
City Of London, England, United Kingdom
Summary: The HR Operations Manager role at an Insurance firm in the City involves overseeing HR policies and operational processes for a 12-month fixed-term contract. The position requires a focus on operational excellence throughout the employee lifecycle, including managing visa processes and driving process improvements. The ideal candidate will have experience in HR operations within a regulated environment and possess strong leadership skills. This role is suited for someone who thrives in a fast-paced, process-driven environment.
Key Responsibilities:
- Lead on the design, implementation, and continuous improvement of HR policies, procedures, and operational processes.
- Administer the annual SMCR process in conjunction with the Senior HR Manager.
- Take full ownership of the visa and immigration process, improving efficiency, ensuring compliance, and managing international secondments and global mobility initiatives.
- Partner with HR leadership and the wider business to support the delivery of HR projects, including system enhancements and policy rollouts.
- Drive process improvements across onboarding, offboarding, and employee lifecycle administration.
- Generate and analyse HR reports on key metrics such as headcount, turnover, absence, and compliance to support data-led decision making.
- Act as a key point of contact for operational queries, ensuring timely and effective resolution in line with policy and best practice.
- Line manage a team of HR Coordinators, supporting their development and ensuring delivery of a high-quality operational service.
Key Skills:
- Proven experience in HR operations or shared services, ideally within a regulated environment such as insurance or financial services.
- Strong knowledge of HR policy development, employment legislation, and operational compliance.
- Hands-on experience managing visa sponsorships, immigration processes, and supporting international secondments or global mobility.
- A natural problem-solver with a continuous improvement mindset and strong attention to detail.
- Line management experience and the ability to coach, develop, and lead others.
- Knowledge of SMCR process.
- Advanced Excel and HR systems experience, HiBob would be preferred but not essential.
Salary (Rate): £85,000.00 yearly
City: City Of London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: fixed-term
Seniority Level: Mid-Level
Industry: HR
Meraki Talent is partnering with an Insurance firm based in the City, looking for a HR Operations Manager for a 12month fixed term contract. This is a excellent opportunity for someone who thrives in a process driven environment, enjoys working in a fast-paced role and is ready to take ownership of operational excellence across the full employee lifecycle.
HR Ops Responsibilities:
- Lead on the design, implementation, and continuous improvement of HR policies, procedures, and operational processes.
- Administer of annual SMCR process in conjunction with Senior HR Manager.
- Take full ownership of the visa and immigration process, improving efficiency, ensuring compliance, and managing international secondments and global mobility initiatives.
- Partner with HR leadership and the wider business to support the delivery of HR projects, including system enhancements and policy rollouts.
- Drive process improvements across onboarding, offboarding, and employee lifecycle administration.
- Generate and analyse HR reports on key metrics such as headcount, turnover, absence, and compliance to support data-led decision making.
- Act as a key point of contact for operational queries, ensuring timely and effective resolution in line with policy and best practice.
- Line manage a team of HR Coordinators, supporting their development and ensuring delivery of a high-quality operational service.
Person Specification:
- Proven experience in HR operations or shared services, ideally within a regulated environment such as insurance or financial services.
- Strong knowledge of HR policy development, employment legislation, and operational compliance.
- Hands-on experience managing visa sponsorships, immigration processes, and supporting international secondments or global mobility.
- A natural problem-solver with a continuous improvement mindset and strong attention to detail.
- Line management experience and the ability to coach, develop, and lead others.
- Knowledge of SMCR process.
- Advanced Excel and HR systems experience, HiBob would be preferred but not essential.
For a private and confidential discussion please contact Yasmin Soames, available on yasmin.soames@merakitalent.com or please call me on 0204 5724853.