Human Resources Coordinator

Job description: Location:Netherton, Dudley, DY2 0LY Working Hours: 9am to 5pm, 24 hours per week Duration: 1 Year Fixed term contract Salary: Full Time Equivalent salary of £27k – 30k per annum depending on experience Report to: Operations Director Start Date: ASAP Are you passionate about supporting people and making a real difference in their lives? We’re seeking a dedicated HR/ recruitment professional to join our team, helping to recruit, engage, and retain compassionate staff in our local area of Dudley and Sandwell! In this role, you’ll ensure our management team is supported, our workplace culture is positive, and HR processes are smooth and compliant. You will also take an active role in managing our social media presence, helping to promote our employer brand, attract nurturing candidates, and engage with our community and staff online. Join us and be part of a team that truly values people and puts care at its heart. Purpose of the Role The purpose of this role is to provide comprehensive HR support across recruitment, staff engagement, and administrative functions to ensure the effective management of the employee life-cycle. The post holder will play a key role in attracting, on-boarding, and retaining high-quality staff, fostering a positive and engaging workplace culture, and maintaining accurate and compliant HR records. Working closely with the Operations Director, Registered Manager, and wider team, the role ensures all HR processes are delivered efficiently, in line with company policies, legal requirements, and best practice standards.

Recruitment Key Responsibilities:

• Advertise Vacancies: Post live job openings across relevant recruitment platforms and company channels.
• Candidate Management: Screen applications, assist with conducting interviews, and manage candidate communications throughout the hiring process.
• Reference & Compliance Checks: Request and verify references for new starters; ensure all documentation meets company and legal standards.
• Onboarding Administration: Review and process job packs and onboarding documents, ensuring accuracy and completeness.
• Employment Documentation: Prepare and issue the correct contracts of employment and associated onboarding materials.
• Right to Work Verification: Ensure all employees’ eligibility to work in the UK is verified and documented.
• Immigration Compliance: Stay informed of UK immigration and sponsorship regulations, ensuring full compliance.
• Candidate Communication: Manage interview scheduling, and issue outcome notifications (successful/rejection emails).
• Sponsored Worker Oversight: Verify that sponsored employees possess valid and compliant documentation throughout onboarding.
• Background Checks: Coordinate and submit DBS (Disclosure and Barring Service) applications for relevant roles.

Staff Engagement Key Responsibilities:

• Employee Engagement: Foster strong engagement across the workforce, maintaining open and positive communication with all staff.
• Internal Communication: Share key updates, announcements, and information with staff through email, WhatsApp, and other internal channels.
• Recognition & Celebration: Acknowledge and celebrate individual and team achievements to promote a positive workplace culture.
• Event Coordination: Plan and organise seasonal and team-building events to enhance morale and staff connection.
• Employee Wellbeing: Conduct welfare meetings with employees on long-term sickness, ensuring support and care are provided.
• HR Support & Grievance Handling: Offer confidential HR support, actively listen to concerns, and assist in resolving workplace issues.
• Cross-Department Collaboration: Communicate effectively with staff at all levels, maintaining strong working relationships across departments.
• Training Coordination: Work closely with the Care Coordinator and Registered Manager to arrange in-house training sessions with our partner training provider.
• Induction & Learning Management: Send joining instructions for induction and ongoing training; ensure smooth coordination of all sessions.
• Training Records Management: Create, upload, and maintain refresher training certificates while monitoring the mandatory online training platform, adding new users, and generating certificates as needed.

Administration Key Responsibilities:

• Personnel Record Management: Ensure all employee records are accurate and up to date, including certifications, sick notes, and other relevant documentation.
• HR Systems Administration: Maintain and update employee information using Access People Planner Software.
• Data Maintenance: Manage HR records to reflect changes in employment, role, or personal details in a timely manner.
• Regulatory Reporting: Update the Skills for Care data set with required employee information to ensure compliance.
• Documentation Management: Upload spot check records, training certificates, and other compliance-related documents.
• Identification Management: Create and issue staff ID badges as and when required.
• Meeting Support: Take accurate and confidential minutes for meetings related to investigations, grievances, or other HR matters.
• Executive Assistance: Provide ad hoc administrative support to Directors and the Coordination team as required.
• HR Communications: Manage the HR inbox and mobile phone, responding promptly to general employee enquiries.
• Medical & Welfare Documentation: Request and process medical reports when necessary.

This job description is not intended to be exhaustive and may be altered at any time to meet the requirements of the Service and Business needs. Job Types: Part-time, Temporary Contract length: 12 months