HR Systems Analyst (SuccessFactors)

Key Responsibilities

• Provide functional and technical support across SAP SuccessFactors, including Employee Central, Recruiting, Onboarding and Time Off.
• Investigate system issues, data discrepancies and user queries, escalating where required.
• Support system configuration, permissions, workflows, business rules, testing and continuous improvements.
• Design and maintain standard and ad hoc reports using SAP SuccessFactors reporting tools, including Story Reporting.
• Develop Power BI dashboards and data models for HR reporting, workforce analytics and leadership insights.
• Ensure reporting accuracy through data validation, reconciliation, testing and quality checks.
• Work with stakeholders to translate business requirements into practical HRIS and reporting solutions.
• Support releases, enhancements and post-go-live activity, including testing and impact assessment.
• Produce documentation and provide knowledge transfer on SuccessFactors configuration, reporting and troubleshooting.

Key Experience

• Proven hands-on SAP SuccessFactors experience, ideally across Employee Central, Recruiting, Onboarding and Time Off.
• Extensive experience with native SuccessFactors reporting tools, including Report Centre and Story Reporting.
• Strong Power BI skills covering dashboard development, data modelling and data transformation.
• Strong HR data analysis, troubleshooting and problem-solving skills with a focus on data accuracy.
• Experience supporting system testing, releases, issue resolution and continuous improvement within an HRIS environment.
• Ability to translate technical concepts and reporting requirements for non-technical stakeholders.
• Strong documentation and knowledge-transfer skills.
• Ability to work independently, manage multiple priorities and operate effectively within a global team.