HR Support Assistant (Apprentice)

The Food Standards Agency (FSA) is offering an exciting opportunity to join us as our HR Support Assistant (Apprentice). This 21-month apprenticeship (which will convert to a permanent contract subject to successful completion of the End Point Assessment) combines practical experience with academic learning, leading to a nationally recognised Level 3 HR Support qualification and CIPD membership. You’ll spend 20% of your working hours on apprenticeship learning, supported by a dedicated Talent Coach and your Line Manager. Through formal progress reviews and regular one-to-ones, you’ll gain the skills, knowledge and behaviours needed to thrive in your role . The FSA is a non-ministerial government department working to protect public health and consumers’ wider interests in food. Our mission is “food you can trust,” and our vision is a food system that is safe, what it says it is, and healthier and more sustainable. Our Business Services team plays a vital role in enabling the organisation to deliver this mission.

What You’ll DoAs our HR Support Assistant (Apprentice), you’ll provide essential support across the organisation, including:

• First point of contact for people operations queries.
• General administrative duties to ensure efficient organisation of the team and delivery of HR services.
• Maintaining accurate employee records and update the HR system in a timely manner.
• Responding to general HR queries and escalate when necessary.
• Provide administrative support for HR projects and activities.
• Developing positive working relationships with internal and external stakeholders, including internal HR colleagues.
• Processing of reward and recognition payments and long service awards on a monthly basis.
• Supporting continuous improvement initiatives.
• Developing knowledge and experience across the HR spectrum, including professional development through achieving the Level 3 Apprenticeship.

What We’re Looking ForWe’re looking for someone who is:

• Organised and proactive
• A good communicator with strong interpersonal and IT skills
• Willing to learn and take on new challenges
• Able to work flexibly as part of a team and independently
• No previous work experience is required – we’re looking for potential, not perfection.

What You’ll GetA nationally recognised Level 3 HR Support Apprenticeship (with CIPD student membership whilst undertaking the Apprenticeship followed by the opportunity of Associate CIPD membership on completion)

A supportive and inclusive working environment

Opportunities to develop a wide range of transferable skills

Access to Civil Service benefits including pension scheme, generous annual leave, and flexible working