Negotiable
Undetermined
Hybrid
Sunbury-On-Thames, England, United Kingdom
Summary: The People Core Specialist role at BP involves providing guidance and information to employees regarding HR processes and data changes within the Workday system. This position is part of a global shared services organization that aims to deliver standardized HR services. The role requires managing high volumes of HR activities and ensuring compliance with policies and procedures. Strong customer service skills and attention to detail are essential for success in this position.
Key Responsibilities:
- Support the delivery and processing of end-to-end HR activities in the HR system.
- Manage customer relationships and queries via the CRM system.
- Perform review approval steps in Workday to ensure compliance with policies.
- Ensure adherence to process user guides and standard data input forms.
- Manage transactions and associated tasks for employees in Core People Services.
- Act with integrity and respect for data privacy, mitigating risks as necessary.
Key Skills:
- Experience working with high volumes.
- Foundational knowledge of Workday and Salesforce CRM systems.
- At least 1 year’s experience processing terminations in Workday or other HR systems.
- At least 1 year’s experience calculating statutory and discretionary redundancy payments.
- High attention to detail.
- Excellent proficiency in Excel.
- Strong customer service skills.
- Analytical skills.
Salary (Rate): undetermined
City: Sunbury-On-Thames
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: HR
Description Job Title: People Core Specialist
Job Location: Sunbury-On-Thames (Hybrid)
Contract Length: Until 31st Dec 2025
Working Hours: 7.25 hours per day / 36.25 Hours per week
Key Requirements: Workday , HR policies knowledge, CIPD L5 (Advantageous)
Role Overview: Services & Solutions is an internal global shared services organisation, responsible for delivering centralised and standardised HR services for BP from a number of geographical delivery centres as appropriate for BP’s footprint. Services & Solutions are the first point of contact for HR related matters; the team are policy and process experts, dedicated to delivering the best customer experience. The purpose of the Regional Delivery Centre People Core Specialist role is to provide information and guidance to BP employees on employee processes and data changes across the breadth of the Workday solution.
What you will do:
- Support the delivery and processing of end to end HR activities with high volumes and completing these tasks in the HR system.
- Collaborating and managing customer relationships and queries via our CRM system.
- Perform the review approval steps in Workday to ensure these are in line with policy and procedure.
- Ensure adherence to process user guides and standard data input forms.
- Perform transactions and manage associated tasks for employees with regards to designated workstream in Core People Services.
- Risk Management – acts with high level of integrity and respect for data privacy. Takes steps to mitigate against risks in this space and knows when to bring up any concerns.
What you will have:
- Experience working with high volumes.
- Foundational knowledge of Systems such as Workday
- Foundational knowledge of CRM system Salesforce.
- At least 1 year’s experience process terminations in Workday or other HR system
- At least 1 years’ experience calculating statutory and discretionary redundancy payments (essential)
- High attention to detail (essential)
- Excellent excel proficiency (essential)
- Excellent customer service skills (essential)
- Analytical (essential)