HR Operations Analyst
Posted 1 week ago by Finatal
£400 Per day
Outside
Undetermined
England, United Kingdom
Summary: The HR Operations Analyst role is a 6-month contract position focused on supporting a major HR transformation within a leading gambling and entertainment business. The primary responsibility is to design and build a knowledge base for an upcoming Agentic AI solution aimed at enhancing self-service HR support for employees. The role requires collaboration with HR Operations teams and stakeholders to optimize HR processes across the employee lifecycle. Ideal candidates will have strong experience in HR operations and process analysis, with a focus on efficiency and stakeholder management.
Key Responsibilities:
- Map HR processes and systems across the employee lifecycle (onboarding, payroll, talent mobility, offboarding, etc.)
- Conduct gap analysis to identify inefficiencies and opportunities for optimization.
- Develop clear process documentation, playbooks, and knowledge assets to support the implementation of an AI solution.
- Collaborate with HR Operations teams and cross-functional stakeholders globally.
- Monitor progress against project milestones and ensure alignment with governance and change management protocols.
- Gather feedback from HR teams and users to inform continuous improvement.
- Support training and change management initiatives to embed new ways of working.
Key Skills:
- Strong experience as an Operations or Process Analyst within HR, shared services, or people operations (Essential).
- Skilled in process mapping tools (e.g. Lucidchart) and documentation platforms (e.g. Confluence, Notion).
- Demonstrated ability to simplify and streamline processes for impact and efficiency.
- Experience working in complex, matrixed, highly regulated or professional services organisations.
- Excellent stakeholder management and communication skills.
- Familiarity with HR systems (Workday, SuccessFactors, or similar) beneficial but this is not a systems admin or technical BA role.
- Experience supporting projects or transformations across the employee lifecycle is advantageous.
Salary (Rate): £400 daily
City: undetermined
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
HR Operations Analyst (6- Month Contract) 6-month contract | London or Manchester | Up to £400 per day Outside IR35 ES1001
Overview: Finatal is working with a leading gambling and entertainment business that is undergoing a major HR transformation programme. As part of their journey, they are preparing to deploy an Agentic AI solution that will provide employees with self-service HR support within the next 12 months. To make this vision a reality, they are seeking a HR-focused Operations Analyst to join on an initial 6-month contract. The core output of this role is to design and build a knowledge base that will fuel the AI platform.
Core Responsibilities:
- Map HR processes and systems across the employee lifecycle (onboarding, payroll, talent mobility, offboarding, etc.)
- Conduct gap analysis to identify inefficiencies and opportunities for optimization.
- Develop clear process documentation, playbooks, and knowledge assets to support the implementation of an AI solution.
- Collaborate with HR Operations teams and cross-functional stakeholders globally
- Monitor progress against project milestones and ensure alignment with governance and change management protocols
- Gather feedback from HR teams and users to inform continuous improvement
- Support training and change management initiatives to embed new ways of working.
Ideal Candidate Skill Set:
- Strong experience as an Operations or Process Analyst within HR, shared services, or people operations (Essential).
- Skilled in process mapping tools (e.g. Lucidchart) and documentation platforms (e.g. Confluence, Notion).
- Demonstrated ability to simplify and streamline processes for impact and efficiency.
- Experience working in complex, matrixed, highly regulated or professional services organisations
- Excellent stakeholder management and communication skills
- Familiarity with HR systems (Workday, SuccessFactors, or similar) beneficial but this is not a systems admin or technical BA role
- Experience supporting projects or transformations across the employee lifecycle is advantageous
This is an exciting opportunity to be at the cutting edge of AI deployment!