The Role
Reporting into the Senior leadership team, you will take ownership of a broad range of HR responsibilities, supporting colleagues and managers from onboarding through to exit, while ensuring best practice and legislative compliance throughout.
Key Responsibilities Include
- Managing the onboarding and induction process, ensuring a positive employee experience from day one
- Ensuring HR policies, procedures and processes are consistently applied across the business
- Coaching and supporting managers to deliver compliant and effective HR practices
- Maintaining accurate employee data across HR systems, supporting reporting and analytics
- Supporting the end-to-end recruitment process, including advertising, coordination and interview support
- Monitoring absence levels, identifying trends and supporting managers with appropriate action planning
- Producing regular management reports and HR metrics
- Providing guidance on employee relations and performance matters, including disciplinary, grievance and appeals
- Supporting and advising on ER cases, ensuring fairness, consistency and best practice
- Delivering HR training sessions to managers on key topics
- Managing the time and attendance system
- Leading the annual review of HR policies and procedures
- Supporting organisational initiatives, including apprenticeship levy utilisation and HR projects
- Producing HR documentation, including letters and formal correspondence
- Managing HR audits and ensuring documentation compliance
- Supporting annual processes such as pay reviews and gender pay gap reporting
- Handling day-to-day HR queries and providing a responsive, professional service
- Conducting exit processes, including questionnaires and trend analysis
- Visiting regional sites regularly to support operational managers
About You
We're looking for a proactive and knowledgeable HR professional who is confident working in a fast-paced, operational environment.
You will have: A minimum of 5 years' HR generalist experience CIPD Level 5 qualification (essential) Degree-level education (or equivalent experience) Strong working knowledge of UK employment law Experience supporting employee relations casework Exposure to gender pay gap reporting and apprenticeship levy management Experience delivering training and coaching managers Strong IT skills, including Excel (spreadsheets & basic formulas), Word, PowerPoint and Outlook Excellent communication and organisational skills The ability to manage multiple priorities and meet deadlines A collaborative approach with the confidence to work independently