Negotiable
Undetermined
Hybrid
Isleworth, England, United Kingdom
Summary: The HR Investigator role at Sky involves independently investigating complex and high-risk employee relations cases, such as bullying and discrimination, while ensuring adherence to ACAS guidelines and company policies. The position requires effective communication with stakeholders and managing multiple investigations simultaneously. This is a 12-month fixed-term contract based in Isleworth, England, with a hybrid working arrangement. The role emphasizes the importance of sensitivity and objectivity in handling sensitive employee issues.
Key Responsibilities:
- Plan and manage investigations end-to-end, including analysis of allegations and designing investigation plans.
- Collect documentary evidence and chair investigation meetings, holding debrief meetings with stakeholders as appropriate.
- Interact sensitively with individuals involved in cases, managing expectations of business leaders and affected employees.
- Engage with HR colleagues, Group Compliance, Group Security, and Legal teams when necessary.
- Provide insights to stakeholders to assess issues and make balanced recommendations.
- Manage a caseload of multiple investigations and maintain appropriate case files/documentation.
- Make objective findings and provide recommendations for corrective action and internal improvements.
- Challenge stakeholders to question assumptions and think through problems.
- Attend Employment Tribunals to present evidence as an independent Investigator when necessary.
Key Skills:
- Proven experience in managing complex employee relations investigations.
- Experience in designing investigation plans and chairing meetings.
- Ability to navigate ambiguity and communicate effectively.
- Strong problem resolution and consulting skills.
- Commercial awareness and ability to assess complex situations.
- Excellent organizational and time management skills.
- Resilience in managing a high volume and complex workload.
- Ability to build effective relationships at all levels.
Salary (Rate): undetermined
City: Isleworth
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: HR
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As an HR Investigator you will work alongside the UK Employee Relations (ER) team and relevant business owners to independently investigate our most complex and high-risk cases, including bullying, sexual harassment, victimisation, and discrimination allegations. You will scope, plan and complete a thorough, fair and comprehensive investigation ensuring ACAS guidelines and company processes and policies are adhered to throughout, with investigations being concluded within appropriate timescales for all involved. When drawing your conclusions, you will also make recommendations regarding whether there is a case to answer and / or other appropriate follow up action. Please note that this is a 12 month contract.
What You'll Do
- Plan and manage investigations end-to-end including analysis of allegations, designing investigation plans, collecting documentary evidence, chairing investigation meetings, and where appropriate , holding debrief meetings with key stakeholders
- Effectively and sensitively interact and communicate with individuals involved in the case, managing the expectations of business leaders and affected employees
- When appropriate , engage and consult with partners including, HR colleagues, Group Compliance, Group Security and Legal teams
- Provide insight to stakeholders to assess issues / potential risks and make recommendations to reach balanced solutions
- Manage a caseload of multiple investigations and prepare and maintain appropriate case files/documentation for each, including timely maintenance and updating of appropriate HR systems / trackers, and saving case documentation - all in line with data protection & group investigation protocols
- Make objective and sound findings and provide recommendations and advice regarding corrective action as well as recommendations for internal improvements
- Challenge stakeholders to question assumptions and think through problems.
- Partner with an Employee Relations Consultant, Security Investigator or Compliance manager for additional support if required
- Be prepared to attend Employment Tribunals to present evidence collected as an independent Investigator when evidence is critical to defend a claim
What you'll bring:
- Proven experience in owning and driving a caseload of multiple complex employee relations investigations, particularly complex grievances - this could be either as an HR professional or as an experienced investigator
- Proven experience in designing investigation plans, chairing investigation meetings and holding debrief meetings with stakeholders
- Ability to navigate ambiguity and get to the root cause of an issue, communicating that effectively to others both verbally and in writing
- Ability to sensitively manage highly emotive situations with the credibility and confidence to facilitate , influence and challenge at all levels of the organisation
- Strong investigation / consulting / problem resolution experience
- Commercially aware and able to quickly size up a complex people / business situation, sort through the facts, develop alternatives and make sound recommendations
- Great organisational and time management skills with the ability to adjust to multiple demands, shifting priorities and rapid change, great communication skills and attention to detail - written, on the phone and face to face
- Ability to be resilient and manage a high volume and complex workload, and to build effective relationships with employees at all levels
The rewards:
" There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: " Access to free NOW, for streaming all your favourite shows" A generous pension package " Private healthcare " Discounts and cashback at over 800 Retailers
How you'll work:
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.
Your Office Base
Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
Livingston Watermark House
Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles.
Inclusion
At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can.
Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.