The Role
As the HR Coordinator & Onboarding Specialist, you will be responsible for coordinating all aspects of employee onboarding while providing essential HR administrative support and first-line guidance to employees and managers.
You'll become a trusted point of contact, ensuring HR processes run smoothly and helping to drive a positive employee experience throughout the business.
Key Responsibilities
Employee Onboarding
HR Administration
Employee & Manager Support
Compliance & Continuous Improvement
Employee Onboarding
- Manage the end-to-end onboarding process for new employees
- Prepare offer letters, contracts, onboarding packs, and HR documentation
- Coordinate inductions, orientation programmes, and first-day arrangements
- Liaise with managers to ensure equipment, system access, and resources are in place
- Monitor onboarding checklists and ensure compliance requirements are completed on time
- Conduct onboarding follow-ups during probation periods
- Gather feedback from new starters and managers to enhance onboarding processes
- Support the delivery of company-wide HR induction programmes
HR Administration
- Maintain accurate employee records and HR systems
- Process employee changes including transfers, promotions, and leavers
- Support benefits administration and employee queries
- Provide information to support payroll processes
- Produce HR reports and documentation
- Manage employment verification requests and routine HR correspondence
- Ensure HR records are compliant and confidential
Employee & Manager Support
- Act as a first point of contact for HR-related queries
- Provide guidance on policies, procedures, and onboarding requirements
- Support employee engagement initiatives and internal communications
- Assist with training coordination, recognition programmes, and company events
- Help foster an inclusive and positive working environment
Compliance & Continuous Improvement
- Stay up to date with HR legislation and best practice
- Identify opportunities to improve HR processes and efficiencies
- Maintain documentation and records to support audits and reporting requirements
About You
- Level 3 CIPD qualification
- At least 3 years' experience within HR, onboarding, recruitment coordination, or HR administration
- Excellent organisational and time management skills
- Strong written and verbal communication abilities
- A high level of attention to detail and accuracy
- The ability to handle confidential information with discretion
- Experience using HR systems and applicant tracking platforms
- Good working knowledge of Google Workspace and SmartSheets