HR Business Partner

Job Description

The successful candidate will be a skilled and experienced multi-site HRBP who will be involved in the full remit of HR practices and processes within our Mecca venues business. This role is responsible for supporting business needs and you will partner both strategically and operationally the Mecca Venues Operations Leadership team, developing and delivering an effective people strategy to meet the business objectives. To work in partnership with the Mecca venues operations team and the broader People & Culture team, developing and delivering an effective people strategy to meet the business objectives of delivering profit and revenue growth through people.

Contribute to the People & Culture and Mecca HR and people strategies and support its’ implementation in the field. Partner the Regional Operations Manager in the Regions assigned. Possibility of partnering with Mecca Support Functions. Ensure effective plans are in place to drive employee engagement, in turn supporting the implementation of engagement surveys and follow up action planning and improvement steps. Work with operational teams to build a team culture that reflects the values of Mecca. Attend People meetings and Retail Operations meetings, providing a link between the COEs and HR best practice and the needs of the operation.

Provide coaching, counsel, support, and technical expertise, effectively partnering the Regional Operations Manager and their General Managers to ensure compliance with company policy and legal requirements on relevant employment matters. Complete special project work as required to support the wider People and Culture strategy. Analyse key people metrics to analyse and to identify key trends, issues and improve performance. Support recruitment, retention and development of talent within the Mecca estate, with a focus on management roles.

Work in partnership with the TA team to support, identify and pro-actively plan for Regional and venue management, for all people and recruitment issues across regions and venues. Advise and assist local management on recruitment processes which are reflective of our culture and employer branding and attract a diverse candidate pool. Work with operational management to ensure that robust succession plans are in place for key management roles, engaging other HR colleagues, as appropriate.

Support the L&D Business partner with the delivery of learning and development plans, as agreed by operational management, engaging other HR colleagues, as appropriate. In line with the company’s performance management system and employee appraisal scheme support and ensure the completion of performance reviews for all employees and management. Facilitate and attend regional employee representative meetings to create an environment where everyone has a voice and can influence their working environment.

Advise, guide, coach, support and develop managers on the application of HR policy / procedures such as disciplinary and grievance investigations, absence management, Tribunal cases etc… obtaining business feedback to ensure understanding. Support the People Director, Managing Director and Operations Director to ensure the highest standards of CSR, EDI, Compliance, Regulatory and Legal Requirements are met in the regions; ensuring our business operates to the highest possible standards. Deputise for the People Director on occasion.

Qualifications

Extensive knowledge and experience of HR, with solid employment law knowledge Experience of working in HR in a retail, leisure or hospitality, fast paced environment Background in multi-site/regional/field-based role Experience of partnering at a senior level Experience of developing and delivering transformational people strategies Experience of working in a matrix organisation Confidence to challenge the status quo and provide constructive feedback Experience across a wide range of HR disciplines i.e. business partnering, reward, recruitment, learning and development, employee relations Solid relationship building and influencing skills with an ability to adapt style and approach as needed Experience of working in a unionised environment desirable CIPD desirable