HR Business Partner – Experience & Relations (Maternity Cover)

Where? Hybrid working – Newport, South Wales

Who’s my manager? Head of People

Who do I lead? People Experience Partner, People Relations Partner, People Assistant

Your role in the JoJo story… Are you passionate about creating exceptional employee experiences and shaping a workplace culture that people love to be part of? If you’re ready to play a key role in the growth of JoJo, this could be just the adventure for you! We’re looking for a People Business Partner – or HRBP as you may know it - to join us on a fixed-term basis to cover maternity leave. You’ll step into a key management role at a time of transformation, helping to shape our people experience and people relations agenda. Working closely with our Head of People, you’ll lead on key people projects - from organisation change to employee engagement – helping to ensure JoJo continues to be a place where our teams feel proud to be part of. You’ll also support our managers in creating inclusive, high performing teams and ensure our people practices reflect the very best of who we are. You’ll lead a talented team of people specialists, supporting their development and delivery as they help bring our people strategy to life.

A peek into your daily adventures:

• Leading people experience initiatives that bring our values to life and support a positive, inclusive culture.
• Supporting managers to develop leadership behaviours that embrace high performance, kindness and belonging.
• Owning the engagement survey process and making sure we turn insights into action.
• Championing wellbeing across the business and driving forward recognition, feedback and inclusion strategies.
• Overseeing employee relations matters to ensure consistency, fairness and compliance with UK and EU employment law.
• Using people data and insight to track success and continuously improve how we support our people.
• Collaborating with our L&D team to deliver people management training and embed best practice.
• Partnering with the Head of People and business leaders on change projects to keep JoJo agile and aligned to our strategy.
• Supporting workforce planning, internal mobility and succession strategies in collaboration with our People Business Partner – Talent, Reward & Systems.
• Working with our Risk & Compliance team to make sure our workspaces are inclusive, safe and support wellbeing.
• Leading, mentoring and empowering your direct reports to help them grow, develop and deliver on key people priorities.
• Supporting broader people transformation projects and helping to shape the future of how we work at JoJo.

Skills that make you shine:

• Proven experience in a HR role at a similar level, ideally with a focus on employee relations, change management and employee experience.
• Strong knowledge of employment law, GDPR and handling ER casework with confidence.
• Experience in managing organisational change.
• A passion for employee experience, wellbeing and inclusive culture.
• Comfortable managing stakeholders and influencing across all levels.
• Ability to work independently and confidence to make decisions.
• Adaptable and resilient in a changing, agile environment.
• Team management experience, with a focus on people development and training.
• Ability to think strategically and engage our people to create change.
• The ability to travel as you’ll be part of our people team who are also based in Newport and London.
• Strong coaching and mentoring skills to create confidence and grow great leadership.
• CIPD Level 5 or above (or equivalent experience) is a bonus.

Just to give you a taste of our culture, we’ll be looking for you to:

• Be a brand ambassador, safeguarding our values and ethos.
• Demonstrate honesty and respect in every interaction.
• Encourage collaboration and open, active listening.
• Take ownership of all aspects of the role.
• Be confident in solving problems and making people-focused decisions.

Perks and Benefits:

• Flexible working options, including hybrid working (3 days in the office).
• Extra day of annual leave for each year you’re with us, up to 38 days.
• Is it your birthday? Take it off and celebrate!
• Want to increase your holiday allowance? Holiday buying scheme.
• Let’s celebrate JoJo doing well – non-contractual bonus scheme.
• Helping plan for the future - enhanced pension scheme.
• Get on the move - cycle to work scheme.
• Financial wellbeing app - pay yourself 40% of your earned wages whenever you want.
• Saving scheme with Smart Money Cymru – You do not need to live in Wales!
• Enhanced family leave.
• Flexible work options.
• Enjoy fabulous social events.
• Give back with volunteer days to support our communities.
• Prioritise your well-being with our Health and Wellbeing hub.
• Specsavers voucher – Get a free sight test and contribution towards glasses (T & C’s) apply.
• We love our products! Get 40% off JoJo branded lines.
• Embrace an “It’s up to you” learning environment with ongoing training and development opportunities.
• Your furry friend doesn’t have to stay at home – our offices are dog friendly for friendly pooches.

Want to know more about JoJo? We make happy and helpful clothes and products that let children be children – in all their silly, messy, adventurous, noisy, imaginative joy. But we’re not just about selling products; we’re about creating a warm, community-centric environment for our employees and our customers. From over 50 locations across the UK and Ireland and a thriving e-commerce platform, we offer a meticulously designed collection of children’s clothing, toys, and essentials designed with love and care: always with children at the forefront of our minds. As a B Corp, our commitment goes beyond commerce, we strive for a sustainable future and take pride in our responsibilities to the planet and our communities. At JoJo, every role, every task and every day is an opportunity to support, inspire and contribute to the well-being of our teams and our customers. We embrace and openly welcome people from different cultures, perspectives, and experiences to create a diverse and enriched environment. We work hard to recruit, develop, and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. By encouraging a diverse and inclusive workforce, we aim to create an environment where everyone can thrive and reach their full potential.