Negotiable
Undetermined
Undetermined
Solihull, England, United Kingdom
Summary: Join Tarmac as an HR Analyst on a fixed-term basis, focusing on delivering effective application services for HR systems. The role involves translating business requirements into functional specifications and providing specialist support for business change projects. You will act as a Subject Matter Expert, ensuring compliance and supporting continuous process improvement. This position requires strong communication skills and a solid understanding of HR systems and processes.
Key Responsibilities:
- Work as a Subject Matter Expert for defined applications and functional scope on business projects.
- Grasp user requirements and solution options.
- Own enhancements and project tasks; translate functional requirements into solution design, build, test, and deployment.
- Build compliant solutions with an understanding of GDPR, SOx, and GISP.
- Provide expert second-line support to IT users in line with agreed SLAs.
- Investigate incidents and mobilise resources for resolution, escalating SLA breaches as necessary.
- Act as a Subject Matter Expert in the Change Management process.
- Support vendor liaison for service delivery to agreed SLAs.
- Support incident root cause analysis and initiate problem management.
- Contribute to continuous process improvement.
Key Skills:
- Effective communication in both technical and non-technical terms.
- Innovative thinking.
- Adept at defining and building system solutions from business requirements.
- Strong problem analysis and solving skills.
- Skilled at producing high-quality documentation.
- Process orientation with capability in quality process mapping.
- Educated to degree standard or significant relevant experience in a similar role.
Salary (Rate): undetermined
City: Solihull
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other