Role
Reporting into the senior HR team, you'll provide hands-on support across the full employee lifecycle, with a particular focus on employee relations casework, recruitment coordination, and HR operational support.
You'll also contribute to key HR initiatives, including supporting the rollout and optimisation of a new HR system, as well as providing backup support across payroll processes.
Key Responsibilities
Employee Relations
Recruitment
HR Systems & Payroll Support
HR Team Support
Employee Relations
- Manage a range of ER cases, including absence, disciplinary, grievance, and performance management
- Provide clear, practical HR advice to managers in line with policies and employment legislation
- Maintain accurate and well-organised case records
- Support with restructures and consultation processes where required
- Escalate any risks or complex issues to senior HR colleagues
Recruitment
- Partner with hiring managers to manage end-to-end recruitment processes
- Advise on recruitment strategy, advertising, and selection methods
- Create engaging job adverts and coordinate attraction activity
- Support interviews, assessment centres, and candidate selection
- Liaise with external agencies where needed
- Ensure a smooth onboarding process in collaboration with the wider HR team
HR Systems & Payroll Support
- Support the implementation and ongoing development of a new HR system, helping to improve processes and user experience
- Maintain accurate employee data and ensure effective use of HR systems
- Provide support and cover for monthly payroll processing when required
- Work closely with the wider HR team to ensure accuracy and compliance in payroll and HR data
HR Team Support
- Support the development and continuous improvement of HR processes and documentation
- Identify opportunities to streamline HR activities and enhance service delivery
- Contribute to HR reporting and monthly activities
- Assist with HR projects, training sessions, and wider team initiatives
Desired Skills and Experience
- Experience working across different sectors (B2C and/or B2B)
- Exposure to HR systems such as iTrent
- Involvement in project work, restructures, or training delivery
- Experience supporting HR system implementation or transformation projects
About you
- CIPD Level 3 or 5 qualified (or equivalent experience), with a desire to continue professional development
- Proven experience within a generalist HR role, including managing ER casework
- Strong working knowledge of UK employment law and HR best practice
- Experience coordinating recruitment processes, from attraction through to onboarding
- Exposure to HR systems (experience supporting system implementation or upgrades would be advantageous)
- Understanding of payroll processes and confidence supporting payroll when required
- Confident advising and influencing stakeholders at all levels
- Highly organised, with the ability to manage a varied workload
- Professional, approachable, and customer-focused
- Strong attention to detail and ability to handle confidential information
This is a great opportunity to join a supportive HR function where you'll gain exposure to a broad range of responsibilities and play a key role in both day-to-day HR delivery and wider transformation activity.
It's ideal for someone looking to step into a hands-on, advisory-level role with real variety, autonomy, and project exposure.