HR Advisor

HR Advisor/ Employment Law Consultant

Contract: Permanent

Location: Manchester City Centre (Fully on-site role)

Salary: £29,000 - £35,000 per annum

Hours: Monday-Friday, 9am-5pm

Interview: 1 stage on-site

This exciting opportunity is with a well-respected and long-established HR consultancy located in central Manchester. In this role, you'll join a team dedicated to delivering legally sound HR and Employment Law advice to clients over the phone, covering all areas of HR to support their unique business requirements. You'll also play a key role in identifying any commercially non-compliant practices and advising on the associated risks. As an HR Advisor, you'll take on a varied and meaningful position that allows you to develop your HR career while making a tangible impact on businesses in Manchester and across the UK.

Main Responsibilities of the HR Advisor:

• Stay updated on HR and Employment Law to maintain expertise.
• Provide high-quality, efficient telephone-based HR advice within SLAs.
• Own and drive cases to resolution while building strong client relationships.
• Accurately document all advice and manage ongoing cases in the internal system.
• Guide clients to relevant HR documents and review their policies during calls.
• Follow internal escalation protocols and ensure smooth case handovers.
• Recommend additional services where relevant.
• Handle complex HR cases with in-depth legal knowledge.
• Support new consultants and deliver training as needed.
• Conduct Welcome Calls to introduce new clients to the platform.
• Complete additional tasks as required by management.

Essential requirements of the HR Advisor:

• CIPD Level 5 or above is desirable but not essential- support is available after probation.
• Strong ability to build and maintain excellent client relationships.
• A proactive mindset, eagerness to learn, and the ability to effectively share knowledge with both the team and clients.
• Comfortable working in a fast-paced environment.
• Excellent time management skills with the ability to manage a personal caseload.
• Adaptable and resilient, able to work under pressure.
• Committed to delivering high-quality service with a problem-solving approach to client issues.
• Candidates with experience in retail, hospitality, or care management are highly encouraged to apply.

Benefits:

• Clear progression plan- HR Advisor- Senior HR Advisor- HR Manager- HR Business Partner, with continued support throughout
• Training- 4-week training course
• Opportunity- offered post grad certificate in employment law (8 weeks unless they have CIPD level 7, mandatory)
• Pay review's- x 2 a year and promotion opportunities, which is typically achievable after the first 6 months, within this support and development to progress
• Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service
• Contractual sick pay - 1 week increasing to 3 weeks after 1 years' service
• Private health care cover after 5 years' service and Health Shield Cash Plan from day 1.
• Christmas bonus after 3 years' service
• And more*

If you are interested in this exciting and varied opportunity, then please apply to this advert directly or contact courtney.dawson@robertwalters.com for more information. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates