HR Advisor

Summary: The HR Advisor role requires a bilingual professional fluent in English and Spanish to provide comprehensive HR support across EMEA. The position involves managing HR service-related queries, advising on policies, and collaborating with HR teams to enhance processes. The role is hybrid, requiring two days on-site in Manchester, UK, and is classified as inside IR35.

Key Responsibilities:

• Act as the first line of support for all HR service-related queries across EMEA—handling requests end-to-end with care and efficiency.
• Deliver best-in-class customer service by resolving queries promptly and professionally.
• Advise employees and managers on HR policies, collective agreements, and key calendar events (e.g., salary review, IDP).
• Use Workday and other HR/payroll systems to manage changes and resolve issues.
• Collaborate with HR Service Specialists to provide feedback and improve HR processes and tools.
• Monitor and ensure the quality of HR transactions delivered by shared service hubs.
• Support HRBPs and managers with proactive guidance and insights.
• Participate in local and regional HR projects with meaningful business impact.

Key Skills:

• Fluency in Spanish and English (written and spoken) is essential.
• Bachelor’s Degree in Human Resources or a related field (Commercial Degree).
• CIPD certification is required.
• 5–10 years of experience in HR operations, payroll, and Workday.
• Proven track record of working independently in fast-paced environments.
• Strong interpersonal skills with a customer-first mindset.
• Problem-solving, attention to detail, and excellent organisational skills.
• Strong written and verbal communication skills.

Salary (Rate): £123

City: Manchester

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: HR