HR Administrator
Posted 1 day ago by Haystack
Negotiable
Fixed-Term
Hybrid
Warwick, England, United Kingdom
Summary: This role is for an HR Administrator on a 6-month fixed-term contract with a leading national critical infrastructure and technology services provider. The position involves managing the employee lifecycle administration, acting as the first point of contact for HR queries, and ensuring compliance with GDPR. The successful candidate will utilize advanced Microsoft Excel and HR Helpdesk systems to support a workforce dedicated to maintaining national connectivity.
Key Responsibilities:
- Orchestrate the full employee lifecycle administration, including the generation of offer letters, contracts, and variations to terms and conditions.
- Act as the first point of contact on the HR Helpdesk, troubleshooting queries regarding pay, leave, and policy with an 80% first-contact resolution target.
- Manage critical HR data and personnel records with a focus on GDPR compliance and attention to detail within the HRIS.
- Support HR Shared Service Administration projects and execute anniversary and recognition award distributions across various business functions.
- Collaborate with Centers of Excellence (ER, Reward, L&D) to escalate complex cases while maintaining a premium internal customer experience.
Key Skills:
- Proven experience in an HR Administration or HR Shared Services environment with a deep understanding of standard HR processes.
- Technical proficiency in Microsoft Office, specifically Advanced Excel (data manipulation) and Intermediate PowerPoint for reporting and presentations.
- Strong knowledge of GDPR principles and the ability to maintain confidentiality when handling sensitive employee data.
- CIPD Level 3 qualification is highly advantageous.
- Excellent communication skills with the ability to provide coaching on people issues across a diverse, multi-site business.
Salary (Rate): undetermined
City: Warwick
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: fixed-term
Seniority Level: undetermined
Industry: Other
We're working with a leading national critical infrastructure and technology services provider on this exciting opportunity. This is a high-impact, 6-month fixed-term contract where you will serve as the engine room for the HR Shared Services team. You will leverage Advanced Microsoft Excel and sophisticated HR Helpdesk systems to deliver seamless employee lifecycle support for a workforce dedicated to keeping the nation connected 24/7.
The Role
- Orchestrate the full employee lifecycle administration, including the accurate generation of offer letters, contracts, and variations to terms and conditions.
- Act as the first point of contact on the HR Helpdesk, troubleshooting queries regarding pay, leave, and policy with an 80% first-contact resolution target.
- Manage critical HR data and personnel records with a focus on GDPR compliance and meticulous attention to detail within the HRIS.
- Support HR Shared Service Administration projects and execute anniversary and recognition award distributions across various business functions.
- Collaborate with Centers of Excellence (ER, Reward, L&D) to escalate complex cases while maintaining a premium internal customer experience.
What You'll Need
- Proven experience in an HR Administration or HR Shared Services environment with a deep understanding of standard HR processes.
- Technical proficiency in Microsoft Office, specifically Advanced Excel (data manipulation) and Intermediate PowerPoint for reporting and presentations.
- Strong knowledge of GDPR principles and the ability to maintain absolute confidentiality when handling sensitive employee data.
- CIPD Level 3 qualification is highly advantageous and will set you apart from other candidates.
- Excellent communication skills with the ability to provide coaching on people issues across a diverse, multi-site business.
What's On Offer
- Competitive benefits package including 34 days of annual leave (including public holidays).
- Hybrid working model providing a perfect balance of remote flexibility and weekly collaboration at the Warwick HQ.
- Access to a comprehensive wellbeing portal, occupational health support, and a generous company pension scheme.
- Significant retail, restaurant, and cinema discounts via a dedicated reward scheme.
Apply via Haystack today!