HR Administrator

HR Administrator

Posted 4 days ago by 1756542838

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£147 Per day
Undetermined
Undetermined
Glasgow
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Administrative Skills Management Management Systems Microsoft Excel Microsoft Office Microsoft SharePoint Microsoft Word Organisational Change Organisational Skills Stakeholder Management

Summary: The Colleague Change Administrator role is designed to support a small HR team in delivering exceptional service to colleagues and stakeholders during business changes. The position focuses on administrative tasks, ensuring accurate communication and updates related to employment changes. Ideal for detail-oriented individuals, this entry-level opportunity offers a chance to learn more about the HR function while enhancing the colleague experience. Candidates should be proactive in improving processes and maintaining high service standards.

Key Responsibilities:

  • Providing heartfelt customer service, ensuring clear and straight up communication throughout.
  • Issuing contract change updates, pay-related communications and employment information to colleagues & 3rd parties.
  • Ensuring our personnel database is kept up to date with any colleague changes.
  • Triaging new cases in our Case Management system.
  • Managing queries in line with SLAs and responding to data requests from colleagues and other key stakeholders.
  • Supporting the Colleague Change team with admin related tasks.
  • Continually looking to improve our colleague experience as you keep the customer at the heart of all you do.

Key Skills:

  • Excellent administrative skills, superb attention to detail and accuracy.
  • Experience of challenging and questioning if something doesn't look right in a courteous and confident approach.
  • Proven track record of working in a fast-paced environment with a passion for giving a great customer/ colleague experience.
  • Excellent organisational skills to effectively prioritise, multi-task and manage a varied workload within deadlines.
  • Comprehensive knowledge of MS office packages, particularly Excel and Word, and we'd be keen for you to have experience of analysing reports and running mail merges.
  • Evident exceptional communication skills, at various levels.
  • Some experience of SharePoint would be beneficial but is not essential.

Salary (Rate): £147 per day

City: Glasgow

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Entry Level

Industry: HR

Detailed Description From Employer:

Colleague Change Administrator

The team

The team are seeking additional support to bolster where you'll help us to deliver a first-class service to our colleagues and stakeholders. Our small team is responsible for managing huge volumes of business change and we're looking for someone who can support us to ensure colleagues have a great experience, whether they are moving into a new role or dealing with organisational change. It's a great entry development opportunity for anyone looking to learn a bit more about the HR function.

If you're a details person, who loves to get things right first time whilst delivering a brilliant service to colleagues and stakeholders, then this could be your next move!

What you'll be doing

  • Providing heartfelt customer service, ensuring clear and straight up communication throughout.
  • Issuing contract change updates, pay-related communications and employment information to colleagues & 3rd parties.
  • Ensuring our personnel database is kept up to date with any colleague changes
  • Triaging new cases in our Case Management system.
  • Managing queries in line with SLAs and responding to data requests from colleagues and other key stakeholders
  • Supporting the Colleague Change team with admin related tasks
  • Continually looking to improve our colleague experience as you keep the customer at the heart of all you do.

We need you to have

  • Excellent administrative skills, superb attention to detail and accuracy.
  • Experience of challenging and questioning if something doesn't look right in a courteous and confident approach.
  • Proven track record of working in a fast-paced environment with a passion for giving a great customer/ colleague experience.
  • Excellent organisational skills to effectively prioritise, multi-task and manage a varied workload within deadlines.
  • Comprehensive knowledge of MS office packages, particularly Excel and Word, and we'd be keen for you to have experience of analysing reports and running mail merges.
  • Evident exceptional communication skills, at various levels.
  • Some experience of SharePoint would be beneficial but is not essential

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