Housing Support Worker

Summary: The Housing Support Worker role in Colchester involves providing essential support to vulnerable individuals to help them maintain their tenancies and achieve greater independence. The position requires delivering personalized housing-related support across multiple properties while managing a caseload of service users. The ideal candidate will have experience in housing support and a strong understanding of housing management processes.

Key Responsibilities:

• Deliver person-centred housing-related support and tenancy management across 3–4 properties.
• Develop and implement personalized Support and Safety Plans.
• Provide a minimum of two hours weekly 1-1 support per service user.
• Maintain accurate and up-to-date records using internal systems.
• Identify and report anti-social behaviour and ensure property standards are upheld.
• Work in partnership with external agencies including The Probation Service.
• Support service users with life skills and practical domestic tasks.
• Maximize rent collection and ensure benefit claims are managed effectively.

Key Skills:

• Minimum of 2 years’ experience in a similar role supporting vulnerable adults in a housing or supported living setting.
• Experience managing a caseload and developing support plans.
• Strong understanding of housing management and benefits processes.
• Ability to work collaboratively with external partners and agencies.
• Confident in lone working and using own initiative.
• Holds a valid driving licence, has access to a vehicle, and valid business insurance.

Salary (Rate): 19.28

City: Colchester

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: outside IR35

Seniority Level: Mid-Level

Industry: Other